Program Assistant (Emergency Shelter Admin Support) - Part-Time - Family Centre

Hours: 15 hours per weekend. Hours of work are days (8:00am-4:00pm) and afternoons (12:00pm-8:00pm) which rotate every two weeks. Some flexibility in work hours may be required.Rate of Pay: $23.84/ HourlyReason for Posting: This posting is for an existing vacancy.Who We AreAt Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at opportunity is with our Good Shepherd – Family CentreHow You Will Make an ImpactProvide receptionist duties for the program, answering phones and doors, greeting and directing service-users and visitors as the first point of contactProvide basic clerical support such as basic data entry, record keeping and filing, maintaining program inventory and supplies, sending emails, submission and follow up of maintenance requests and work ordersMaintain cleanliness of units, storage areas and common spacesAssist with all aspects of program operationWork takes place primarily in the emergency shelter however, opportunities arise that may include visits in the community to purchase program supplies, drop off items, or pick up donationsMust be willing and able to assist with all aspects of program operation in a hands-on capacityAbility to work independently, cooperatively and collaboratively within an interdisciplinary teamPreserve the dignity of all people by communicating in a calm, welcoming, and professional mannerTime management skills are necessary in a high energy, changing environmentProvide coverage when Full-Time Program Assistant is on vacation or away from the officeResponsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good ShepherdWhat You'll Bring to Our TeamPost-secondary education in Social Services or a related field is requiredExperience working in a residential setting is preferredMinimum 1-year related experience in community outreach or emergency shelter, and/or equivalent combination of education, training and experience in Social Services or a related fieldHave knowledge of and have experience working with a range of issues impacting families including homelessness, violence against women and children, immigration, poverty, mental illness and substance useCommitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first frameworkExcellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workloadAbility to work cooperatively and collaboratively within an interdisciplinary teamExperience with HIFIS & EMHware is an assetCPR certification or willingness to be certified is requiredA valid G license is preferredFluency in a 2nd language is an assetCommitted to anti-racist/anti-oppressive practice and to the mission and values of Good ShepherdWhat We OfferBe a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITYSupport for continuing EDUCATION AND PROFESSIONAL DEVELOPMENTStaff recognition programs along with access to self-care supports and EMPLOYEE/FAMILY ASSISTANCE PROGRAM (EAP)POSITIVE and ENCOURAGING atmosphereMake a difference and provide HOPEJoin our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at .

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