General Sales Manager

General Sales Manager - Elevate Your Career at Lexus Downtown!

Are you a dynamic sales leader ready to make a BIG impact?

Do you thrive in a fast-paced environment where innovation and results are key?

Are you an experienced automotive sales leader driven by a passion for delivering exceptional guest experiences? This is your chance to lead the sales department of one of our innovative dealerships at Downtown AutoGroup’s revolutionary Autoplex facility! We’re changing the way people buy cars – be a part of it! Take a look at our unique approach and see for yourself!

Our vision at Lexus Downtown is to create lifetime Guests, not just one-time customers. To do that, we need someone extraordinary. Someone who embodies our "You are what drives us" attitude. If that resonates with you, we want YOU to lead our team to new heights in Toronto!

Why we need you

As the General Sales Manager (GSM) at Lexus Downtown, your role is to ensure the overall success and growth of the dealership by overseeing the Sales Department and driving exceptional Guest Experience. You'll be responsible for leading, coaching, and motivating a team of Sales Team professionals, Financial Services Managers and Product Advisors, fostering a culture of continuous improvement and employee engagement. If you are a visionary leader who thrives in a fast-paced environment and can inspire a high-performing sales team, this is the perfect opportunity for you.

Here's what you'll be doing

You'll be the driving force behind our sales operations where you will lead the sales strategy and the customer experience at Lexus Downtown. You will lead your team of sales professionals maximizing customer experience, setting performance goals and ensuring they are achieved. Your strategic insight and strong leadership skills will be essential in leading the sales team, optimizing sales processes and inventory management strategies, and ensuring the achievement of overall dealership goals. You will collaborate closely with our service and parts departments to create a seamless and exceptional experience for every guest, every time.

Your responsibilities will include:

• Develop and implement sales strategies: Create and execute comprehensive sales plans aligned with company objectives to drive revenue growth and market share.
• Lead the sales team: Recruit, train, and mentor a team of high-performing sales professionals. Provide ongoing coaching, guidance, and support to achieve team goals.
• Monitor sales performance: Track and analyze key sales metrics, such as revenue, conversion rates, and customer acquisition. Implement corrective actions when necessary.
• Foster customer relationships: Establish and maintain strong relationships with key clients and partners to ensure customer satisfaction and long-term loyalty.
• Collaborate with other departments: Work closely with marketing, product development, and operations to ensure alignment and achieve business objectives.
• Budgeting and forecasting: Prepare sales forecasts and budgets, monitor expenses, and ensure the sales team operates within financial constraints.
• Market analysis: Stay updated on industry trends, competitor activities, and market conditions to identify new business opportunities and adjust strategies accordingly.
• Contract negotiations: Lead negotiations with key clients and manage contract agreements to ensure favorable terms for the company.
• Sales reporting: Provide regular updates and reports to senior management on sales performance, challenges, and opportunities.
• Finance & Insurance (F&I): Maintain a deep understanding of F&I, ensuring your team is up-to-date on all F&I product and process training.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You need these qualifications

• Experience: Proven experience as a General Sales Manager in a dealership with a proven track record of meeting and exceeding performance metrics while achieving leading CSI scores
• Skills:
• Strong leadership, organizational, communication, and interpersonal skills.
• Proven ability to drive sales and manage a team effectively.
• Ability to develop and implement effective sales strategies.
• Exceptional communication, negotiation, and customer service skills.
• Proficiency in dealership management software and Microsoft Office Suite.
• Knowledge:
  • In-depth understanding of automotive sales processes, inventory management, market trends, customer preferences, and department profitability.
  • Understand the importance of providing an exceptional customer experience to both internal and external customers.
  • Ability to analyze financial data and performance metrics effectively.

It would be nice if you

• Have a Bachelor’s degree in business, management, or a related field.
• Knowledge of local market conditions, industry trends, and competitor activity.
• Have previous experience working with Lexus Downtown.

These responsibilities are subject to change due to market and business conditions. As a General Sales Manager at Lexus Downtown, you are expected to adapt to new roles if changes occur.

What we offer

• Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
• Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
• Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
• Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
• Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
• Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
• Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.

The expected compensation range for this role is $150,000 to $200,000+ per Year.

You are what drives us … Apply Now!

If you're ready to take your career to the next level, please apply. We're excited to hear your story!

This is an in-person role.

Lexus Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Lexus Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Join us at Lexus Downtown in revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.