Senior Manager, HR & People

Pollin Fertility is redefining reproductive healthcare through compassionate care, clinical excellence, and innovation.

Operating across Toronto and Ottawa, we're building a modern fertility organization that combines exceptional patient experiences with technology-enabled care and operational excellence. As we continue expanding our services and footprint, we're looking for leaders who want to help shape what's next.

The Role

Pollin Fertility is part of a family of three healthcare companies on a mission to transform the way care is delivered. This role will work within the corporate team supporting our family of healthcare companies as a Senior Manager, HR & People. This role will own the full employee lifecycle across a multi-province, clinically-driven organization. You'll be the senior people leader who designs and runs the systems: recruitment, onboarding, performance, compliance, retention, and culture that keep a fast-growing healthcare company running well. This is a hands-on builder role: you'll set strategy and also do the work, partnering closely with clinical leadership and the executive team.

You'll need to be comfortable operating across multiple employment jurisdictions, working with a mix of employees and independent contractors (including physicians), and supporting front-line clinicians.

What You'll Do

• Own end-to-end recruitment for clinical and corporate roles from nurse practitioners, physicians, allied health professionals to management and operational roles.
• Build scalable, repeatable hiring pipelines and reduce time-to-fill for hard-to-source clinical roles across provinces.
• Partner with clinical and operations leaders on workforce planning as we enter new communities and regions.

Onboarding, credentialing & compliance

• Design onboarding that gets clinicians productive and confident quickly in an embedded, on-site model.
• Coordinate credentialing, licensing, and documentation requirements alongside clinical leadership.
• Ensure HR practices comply with employment standards across Ontario, Alberta, Manitoba, Saskatchewan, and Quebec, as well as relevant healthcare and privacy regulations.

Performance, retention & people operations

• Build and run performance review, feedback, and development processes that work for a distributed workforce.
• Develop retention strategies to keep our clinicians engaged in a competitive talent market.
• Manage compensation frameworks, benefits administration, and the HRIS/people systems that support the team.
• Handle employee relations, conflict resolution, and offboarding with care and sound judgment.

Culture & leadership

• Be a trusted advisor to the executive team, clinical leads, and managers on people decisions.
• Shape and protect company culture across geographies and across employee/contractor relationships.
• Develop the policies, handbooks, and frameworks a scaling company needs without adding bureaucracy that slows us down.

What You Bring

• 4-7+ years of progressive HR/people experience, including senior or leadership responsibility
• Demonstrated experience building HR functions in a growth-stage or scaling organization (vs. maintaining established ones)
• Strong working knowledge of Canadian employment law across multiple provinces; comfort navigating differing provincial standards
• Experience in healthcare, multi-site, or distributed-workforce environments strongly preferred
• Track record recruiting and retaining specialized or licensed talent (clinical experience a major asset)
• Familiarity with managing both employees and independent contractors
• Excellent judgment, discretion, and communication you can move between executive strategy and a hard front-line conversation in the same day
• A builder's mindset: pragmatic, hands-on, and comfortable creating structure from scratch

Nice to have

• Experience in healthcare

Why Pollin

• Genuine impact
• A foundational role with broad ownership and a clear line to leadership
• A growth-stage company where you'll build, not just maintain
• Competitive salary, benefits, and more

Pollin is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@pollinfertility.com for assistance.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

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