Director, Human Resources

About Community Living Oakville

Since 1954, Community Living Oakville (CLO) has been a trusted, community-based, not-for-profit organization dedicated to supporting children, youth, and adults with developmental disabilities, along with their families. CLO has grown into a leading organization that champions inclusion, independence, and belonging by providing person-centred services that empower people to live meaningful, self-directed lives.

Our Mission

Our mission is to encourage and support each person to live active, rewarding, and fulfilling lives in the community by providing quality services, supports, and opportunities that are guided by their dreams and goals.

Our Vision

We envision a world where every person with a developmental disability lives their dreams and makes their own choices as a respected and valued contributor to community life.

Why Work With Us?

At Community Living Oakville, a career is more than a job. It is an opportunity to make a meaningful impact in the lives of others while growing both personally and professionally. We are looking for compassionate, dedicated individuals who share our commitment to inclusion, respect, and empowerment. Together, we celebrate each person\'s unique strengths, advocate for meaningful change, and build a community where everyone belongs.

Position Summary

Reporting to the Director of Human Resources, the Human Resources Manager is responsible for ensuring excellence in day-to-day people operations. This role leads the delivery of HR practices aligned with the organization’s vision, mission, and core values. The Human Resources Manager will foster a culture of excellence and person-centred support, where employees feel empowered and equipped to provide high-quality service.

Key Duties & Responsibilities

• Provide daily guidance, mentorship, and performance oversight to the HR Generalist, ensuring high-quality recruitment, onboarding, HRIS data integrity, and compliance with applicable legislation and regulatory standards (e.g., QAM, SIPDDA, ESA, Human Rights Code, privacy legislation).
• Collaborate with the Director of Human Resources to align HR initiatives with the organization’s strategic priorities and sector vision.
• Audit internal HR processes (recruitment, onboarding, offboarding, leave management) to identify and implement efficiencies.
• Leverage HRIS and technology to track workforce data, recruitment metrics, and key performance indicators.
• Support legislative reporting and internal auditing requirements.
• Implement initiatives that promote employee recognition, psychological safety, and engagement.
• Act as a liaison between management and staff to resolve workplace issues and maintain a respectful, safe, and inclusive environment.
• Support collective bargaining, investigations, dispute resolution, progressive discipline, and grievance processes; act on behalf of the Director of Human Resources as required.
• Lead recruitment strategy and collaborate with communications partners to ensure strong employer branding that attracts candidates aligned with the organization’s values and service model.
• Support a performance management framework focused on core competencies, coaching, and professional development.
• Identify training gaps and incorporate feedback from stakeholders, including individuals supported, into program development.
• Implement mentoring initiatives that support onboarding and knowledge transfer.
• Facilitate leadership development and succession planning.
• Lead organizational health and safety and employee wellness programs.
• Ensure compliance with the Occupational Health and Safety Act (OHSA).
• Oversee workplace inspections, risk assessments, and Joint Health and Safety Committee (JHSC) activities.
• Manage WSIB claims and early and safe return-to-work programs to support employee recovery and retention.

Qualifications & Experience

• Bachelor’s degree or diploma in Human Resources Management or a related field
• Minimum 5 years of progressive HR experience, including at least 2 years in a leadership or supervisory role
• Experience within the developmental services, health, or broader non-profit sector preferred
• Experience in a unionized environment considered an asset
• CHRP or CHRL designation (or working toward designation) required
• JHSC Certification considered an asset
• Strong knowledge of ESA, OHSA, Human Rights Code, and related legislation
• Familiarity with MCCSS/SIPDDA regulations is an asset
• Proficiency with HRIS platforms and Microsoft Office Suite
• Demonstrated commitment to Equity, Diversity, and Inclusion (EDI)
• Excellent communication skills and ability to manage sensitive and complex employee relations matters
• Demonstrated competencies in inclusive leadership, change management, problem-solving, and team development
• Clear Police Records Check with Vulnerable Sector Screening required
• Valid driver’s license and access to a reliable vehicle required

Workplace Requirements and Conditions

• In-person located in Oakville ON
• Occasional flexibility in work hours is required, including availability for evening and weekend meetings.

We do not utilize Artificial Intelligence (AI) in the screening, assessment, or selection of applicants.

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