Software Developer - CRM
Innosystech Inc • Toronto, ON, Canada
1 day ago
Job type
- Full-time
- Quick Apply
Job description
Job Title: Software Developer CRM (D365)
Location: Toronto
Work Model: Onsite
Duration: 6 months
Must Haves
- Experience with Agile methodologies
- Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
- Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
- Working knowledge of both low code development and custom development on Dynamics 365
- Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
- Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Description / Responsibilities / Skills
Description
- Required to translate technical systems specifications into working, tested applications.
- developing detailed programming specifications
- writing and/or generating code o compiling data-driven programs, maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
General Skills
- Experience in programming and analysis; specialized software package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in structured methodologies for the development, design, implementation and maintenance of applications
- Experience in design, code, test, debug and document applications
- Experience in the use of object and/or third generation language development tools
- Experience in one or more programming languages
Desirable Skills
- Knowledge and experience with programming Internet-ready applications
- Knowledge and experience in rapid application development (RAD) methodologies
- Knowledge and understanding of Information Management principles, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience & Skill Set Requirements
Technical Skills (40%)
- Working knowledge with Dataverse design and development
- Working knowledge of development in Azure technologies
- Working knowledge of .NET, C#, JavaScript
- Working knowledge of DevOps, task boards, pipelines, etc.
Experience (40%)
- Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
- Proficiency in all cloud service models: SaaS, PaaS, and IaaS
- Certifications in Dynamics 365 and Azure are preferred
- Experience with Agile methodologies including using kanban/task boards
- Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
Communication Skills (20%)
- Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
- Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients