Maintenance Technician The Taylor

Founded in 1988 and headquartered in Toronto Tricon is one of North Americas preeminent rental housing providers.

Tricon was one of the first movers to enter Torontos purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North Americas fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6000 pipeline of new units. At Tricon we are reimagining rental living Tricon properties are concentrated in prime downtown Toronto locations and are defined by design excellence signature resort-quality amenities exceptional customer service and lifestyle programming that fosters connections and builds community. To learn more please visit: Tricon Toronto.

Job Description

The Maintenance Technician plays an important role in creating a positive resident experience by keeping residents homes and shared spaces well maintained. Combining hands-on technical expertise with a strong customer service mindset this role responds to maintenance requests completes repairs and supports the reliable day-to-day operation of the property.

Working closely with residents and the site team the Maintenance Technician takes ownership of each service request from assessment through completion. This role is well suited to someone who takes pride in the quality of their work and understands the impact dependable service has on the community.

The Taylor is a premium rental community located at King Street West and Spadina Avenue in the heart of Torontos Fashion and Entertainment Districtssteps from the King streetcar and close to the restaurants shops and entertainment of King West and the downtown core.

Essential Duties and Responsibilities:

Resident Experience & Customer Service

• Provide responsive service take ownership of resident maintenance requests and address questions with a practical solutions-focused approach.
• Keep residents informed as work progresses including any changes to timing or additional repairs required.
• Complete work respectfully minimizing disruption and leaving residents homes clean and orderly.
• Work closely with the site team to deliver a consistent and positive resident experience.
• Demonstrate integrity and the companys core values in all interactions.

Maintenance & Building Operations

• Proactively inspect building systems common areas and amenity spaces addressing or escalating deficiencies and supporting RentSafe and other property compliance requirements.
• Respond to maintenance requests within the established 24-hour response standard diagnosing and completing repairs involving plumbing electrical mechanical HVAC and carpentry as well as drywall painting flooring and cabinetry.
• Complete and track suite turnovers to Class A standards coordinating repairs fixture replacement cleaning and final quality checks to ensure suites are move-in ready on schedule.
• Participate in the rotating on-call schedule and respond to after-hours property emergencies.
• Coordinate external contractors and monitor their work to ensure expected quality and timelines are met.

Health & Safety

• Follow established safe work practices Personal Protective Equipment requirements and company procedures in accordance with applicable legislation including the Ontario Fire Code and Occupational Health and Safety Act.
• Identify and respond to hazards damaged equipment and other safety concerns while ensuring contractors and vendors comply with site health and safety requirements.
• Participate in Joint Health and Safety Committee initiatives and other workplace safety activities as required.

Administration & Reporting

• Maintain accurate and timely records of service requests inspections completed work and outstanding repairs in the Resident App and other required systems.
• Assist with purchase orders and invoice follow-up for maintenance-related parts supplies and services.

Qualifications:

• Strong customer service and communication skills with a professional and respectful approach to working with residents colleagues and people from a range of backgrounds.
• Ability to work independently exercise sound judgment and manage changing priorities.
• A keen eye for detail and a proactive approach to maintenance and quality.
• Working knowledge of Microsoft applications including Teams Excel and Outlook.

Minimum Requirements:

• High school diploma or equivalent.
• Hands-on experience completing building maintenance and repairs involving plumbing electrical mechanical or HVAC systems along with general renovation work.
• Availability to work onsite accommodate flexible hours and participate in a rotating on-call schedule.

Preferred Attributes:

• College diploma apprenticeship training or trades certification in a related field.
• Experience using maintenance management customer database or resident communication systems.

Work Schedule: This is an onsite role based at the property. The schedule includes participation in a rotating on-call schedule for after-hours emergencies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including:

• Regularly required to stand and move; use hands to grasp squeeze finger handle and feel; reach push and pull with hands and arms; twist; reach overhead; stoop kneel squat bend and crouch.
• Regularly required to climb and descend stairs and ladders.
• Regularly lift carry and move up to 50 pounds.
• Vision abilities required by this job include close vision distance vision and depth perception.
• Frequently required to sit talk and hear.
• If driving a company-provided vehicle: coordinate hands and feet incorporating vision and hearing to drive safely.

Salary Range

Placement within this compensation range will be determined by the candidates knowledge experience and skills.

$50890.00 - $67450.00

This position is eligible for an attractive benefits and wellness package and an incentive opportunity of:7%

At Tricon we are committed to creating a workplace where every individual is valued for their unique contributions experiences voices and backgrounds. By embracing these principles we aim to positively impact our business and the communities we serve creating a lasting legacy where everyone can thrive.

We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process. If you require an accommodation please contact our Human Resources department at . Please include your name and position that you will be applying for in the subject line and someone from our team will reach out to assist.

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Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 50890 - 67450