Business Analyst - 58365

We are seeking a detail-oriented, adaptable Business Analyst I – Fixed Income Operations to join a dynamic global operations team. In this role, you will be responsible for managing day-to-day CAD settlements, investigating trade and cash breaks, resolving fixed income settlement exceptions, and supporting smooth back-office operations.

This is a 18-month contract opportunity based out of downtown Toronto, offering a hybrid work environment with ongoing training and exposure to a broad range of capital markets business partners.
Position Title: Business Analyst I (Fixed Income Settlements)
Location: Toronto, ON (Downtown)
Work Arrangement: Hybrid (2 days in office / 3 days work from home; subject to operational updates)
Schedule: Monday to Friday, 37.5 hours per week (Core business hours; OT eligible)
Contract Duration: 18 months (Possibility of extension or conversion based on performance and business needs)

Advantages
Career Growth & Exposure: Broad visibility across capital markets, global operational teams, and financial products.
Comprehensive Onboarding: structured TD onboarding combined with up to 8 weeks of continuous training and desk shadowing.
Hybrid Flexibility: Enjoy the flexibility of a hybrid remote/onsite schedule in the heart of Toronto's financial district.
Inclusive Culture: Work within a supportive, diverse 6-person team that prioritizes talent development and collaboration.

Responsibilities
Settlements Management: Perform daily CAD settlements for repo, pledge, bond, and safekeeping trades. Manage and resolve Fixed Income settlement exceptions in CDS and CDCC.
Reconciliation & Investigation: Investigate and resolve cash breaks and depository breaks promptly while adhering to strict SLAs.
Risk & Compliance: Identify risk in cash wire payments and escalate potential issues appropriately.
Stakeholder Collaboration: Build strong working relationships with internal capital markets business partners, regional/global settlement teams, and external depository vendors.
Process Improvement & Documentation: Identify opportunities to streamline operational processes, coordinate process documentation, and ensure knowledge continuity.
Team Operations: Manage individual and shared team mailboxes, cross-train on settlement desks to ensure coverage, attend regular team meetings, and assist with ad hoc requests (e.g., audit confirmations).

General Accountabilities
Innovation: Contribute to a forward-thinking environment focused on working smarter and simpler.
Critical Thinking: Apply strong risk management concepts while understanding the core needs of internal business partners and clients.
Culture: Maintain an inclusive, collaborative, and respectful environment.

Qualifications
Must-Have Requirements
Experience: 1+ years of experience in financial services/customer service with exposure to fixed income products or settlements.
Technical Skills: Basic to intermediate proficiency in Microsoft Office (specifically Excel).
Communication: Excellent written and verbal communication skills for cross-functional and external stakeholder interactions.
Core Competencies: Strong time management, priority management, sharp attention to detail, and a self-starter mindset.

Nice-to-Have Qualifications
Knowledge or hands-on experience with the Canadian Depository for Securities (CDS).
Educational background in finance, economics, or coursework related to fixed income, bonds, and principal values.
Prior experience working within a major bank or financial institution.
Canadian Securities Course (CSC) certification.
Post-secondary degree or diploma in a related field.

Summary
If you are interested in the business analyst role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.