Lead Client Partner, CPG (12-Month Fixed Term)

About Pinterest

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

This is a 12 month Fixed-Term position, and includes full benefits.

As a Lead Client Partner, you will play a pivotal role in driving business results for Pinterest’s largest strategic advertisers. Your expertise throughout the funnel will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We’re looking for a Client Partner to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.

We invite passionate candidates to join our Enterprise CPG Sales team!

What You’ll Do

• Retain, grow and diversify the value delivered to our partners, ultimately growing Pinterest revenue as a result.
• Coordinate negotiations with partners to create joint business plans, learning agendas and have deep understanding of partners' business and media objectives. Responsible for stakeholder management, decision maker relationships. Arrange regular meetings with partners to discuss their requirements, learn about their objectives and remove roadblocks for partners.
• Orchestrate internal support for the client and agency to solve high level strategic challenges, from measurement to creative and technical integration to deliver consistent goals and objectives of the partners on a day to day.
• Track, analyze, and communicate key quantitative metrics and business trends internally and to partners.
• Specifically own the “why” Pinterest conversation with advertisers to influence the way they think about the platform’s role in their overarching media mix.
• Present tailored digital media strategies to partners that address their specific marketing needs and align with their business goals. Have a deep understanding of partners’ business goals and turn data into compelling stories through actionable insights to help them succeed. Leverage knowledge of the broader digital and advertising landscape, competitive platforms, and industry landscape to provide insights.
• Apply knowledge of customer goals and joint strategy to increase ad investment. Secure and grow revenue for Pinterest through proactive planning, pitching, deal negotiations, and upselling. Unlock new lines of revenue by navigating across multiple lines of business, marketing objectives, regions. Influences and secures budget allocation from Search, Social, Brand, Video, Agency and other relevant teams.
• Provide partners with guidance and expertise on product and service best practices and features.
• Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer.
• Leverage AI to manage pipeline velocity and deal hygiene, including opportunity tracking, forecasting preparation, and weekly reporting, ensuring more time is spent in front of clients rather than behind a spreadsheet.
• Maintain up-to-date education and fluency on evolving product roadmap and iterations.
• Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
• AI utilization: Understand and test various tools & approaches to aid in meeting preparation, performance analysis and ultimately enable prioritize high impact outcomes with velocity.

What We’re Looking For

• Growth mindset & open-mindedness to new techniques, skill development and AI-led workflows to drive success at scale across a diverse set of advertisers.
• Bachelor’s or Master’s degree in a relevant field such as Marketing, or equivalent experience.
• Experience in marketing/advertising/digital, with specific technical acumen in Search/Shopping/Display/Social advertising technologies.
• Established industry relationships and experience working with executive level business and marketing leaders within client organizations.
• Proven track record of exceeding revenue goals.
• Ability to translate partner value across various levels, such as executive, operational, creative, media, and analytics teams.
• Strong team player and ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence.
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
• Utilization of AI to craft personalized, high-quality client communications at speed, from outreach and follow-ups to QBR presentations and renewal proposals, maintaining a consultative tone grounded in data and platform expertise.
• Bachelor’s degree in a relevant field such as Marketing, or equivalent experience.

This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Toronto office (85 Richmond St. W).

Relocation Statement

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

Our Commitment To Inclusion

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

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