Solution Architect CRM (Senior) 26-22744

Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job ID: 26-22744

Job Title: Solution Architect CRM

Location: Toronto, ON/Onsite

Duration: 125 business days with possible extension

Client: Public Sector

Pay Rate: CAD $105 - $110 per hour

Must have:

• Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or related discipline, or equivalent professional experience.
• 10+ years of experience in enterprise application architecture, including 5+ years as a Solution Architect with a strong focus on Microsoft Dynamics 365 CRM.
• Extensive hands‑on experience designing, implementing, customizing, and governing enterprise-scale Microsoft Dynamics 365 (CRM/CE) solutions.
• Strong expertise in Microsoft Dataverse architecture, including data modeling, entity relationships, security models, and enterprise data management.
• Proven experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows.
• Experience architecting Azure-based enterprise solutions using Azure Integration Services, Azure App Services, Azure Functions, API Management, and cloud-native technologies.
• Strong experience designing enterprise integration architectures using REST APIs, MuleSoft, middleware technologies, API-led connectivity, and service orchestration.
• Hands‑on experience implementing Dynamics 365 security models, including Business Units, Security Roles, Role-Based Access Control (RBAC), Microsoft Entra ID, and Identity & Access Management (IAM).
• Experience designing scalable, reusable, multi-tenant enterprise platforms supporting multiple business units and configurable CRM solutions.
• Knowledge of Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components.
• Experience developing enterprise architecture deliverables, including Solution Architecture Documents, Integration Architecture, Security Architecture, Data Flow Diagrams, Environment Designs, and Technology Roadmaps.
• Excellent communication, stakeholder management, facilitation, leadership, documentation, and presentation skills with experience working alongside executive leadership, business stakeholders, enterprise architects, and delivery teams.

Role and Responsibilities:

• Lead the end‑to‑end architecture, design, and governance of enterprise Microsoft Dynamics 365 CRM solutions aligned with organizational business objectives and enterprise standards.
• Design scalable, secure, and reusable Microsoft Power Platform solutions utilizing Model-Driven Apps, Power Automate, Power Pages, Business Process Flows, and Dataverse.
• Architect Azure‑based enterprise solutions using Azure Integration Services, App Services, Azure Functions, API Management, and cloud‑native technologies.
• Design and implement enterprise integration architectures using REST APIs, MuleSoft, middleware platforms, and API‑led connectivity patterns.
• Establish enterprise architecture standards, reusable design patterns, technology roadmaps, governance processes, and solution review frameworks.
• Define Dynamics 365 security architecture, including Business Units, Security Roles, Microsoft Entra ID integration, Identity & Access Management, and data segregation strategies.
• Produce architecture deliverables, including Solution Architecture Documents, Integration Architecture Specifications, Security Architecture Designs, Physical Architecture Diagrams, Data Flow Diagrams, Environment Architectures, Implementation Roadmaps, and Technology Decision Records.
• Collaborate with Enterprise Architecture, Cyber Security, Infrastructure, Integration, Development, and Business teams to ensure solutions comply with enterprise standards and strategic objectives.
• Lead architecture workshops, technical design sessions, solution reviews, and stakeholder consultations while translating complex technical concepts into business‑focused recommendations.
• Provide architectural leadership, technical guidance, mentorship, and governance throughout the complete project lifecycle, ensuring scalable, maintainable, and high‑performing CRM solutions.
• Evaluate emerging Microsoft technologies, cloud services, and enterprise integration capabilities to recommend innovative, future‑ready architecture solutions.
• Present architecture assessments, solution options, implementation strategies, technical risks, and recommendations to governance committees, executive stakeholders, and project leadership.

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