Fluency in English is required, with strong written and verbal communication skills being essential2–4 years of experience in technical account management, solutions engineering, or technical support within an enterprise SaaS environment (or equivalent work experience)Working knowledge of Python or JavaScript to script lightweight diagnostic tools and automate routine technical checksStrong communication and stakeholder management skills, with the ability to translate complex technical concepts into business-level discussionsPractical experience reading logs, diagnosing API and webhook failures, and troubleshooting root causes alongside engineering teamsProficiency with SQL for independent data querying, tracking SLA compliance, and identifying system trendsApplicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel
#J-18808-LjbffrTechnical Account Manager (Strategic Accounts) • Toronto, ON, Canada
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