Director, Space Management and Operational Readiness (CON)

Job Number: JR106595 Job Title: Director, Space Management and Operational Readiness (CON) Union: Union: Job Category: Management Hospital Location: Consilium Place Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $68.58 - $79.504 Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description

Scarborough Health Network (SHN) is seeking an innovative and strategic leader to join our team as Director, Space Management & Operational Readiness. Reporting to the Associate VP, Infrastructure and Facilities, the Director provides leadership and oversight for organization-wide space management, operational readiness, and transition planning initiatives that support SHN's continued growth, redevelopment, and modernization efforts.

As a key member of the leadership team, the Director is responsible for optimizing the planning, utilization, activation, and transition of clinical and administrative spaces across the organization. Working collaboratively with clinical, operational, and project stakeholders, the Director ensures new and redeveloped facilities are designed, equipped, and operationally ready to deliver safe, efficient, and patient-centred care. This role champions space planning, workflow optimization, operational readiness, change management, and transition strategies that align with SHN's strategic priorities, regulatory requirements, and commitment to operational excellence.

Responsibilities

• Ensures efficient workflows, safety, accessibility, and compliance with healthcare design, CSA guidelines, and other regulatory standards.
• Establishes organization-wide furniture standards that support operational consistency, infection prevention and control, ergonomics, and Occupational Health & Safety (OH&S) requirements.
• Manages furniture and Non-Clinical equipment procurement, budgets, vendor relationships, RFP processes, and contract administration.
• Promotes safe and efficient environments through ergonomic design, workflow optimization, and risk mitigation strategies.
• Maintains design standards and specifications that incorporate evidence-based design, innovation, sustainability, and operational best practices.
• Oversees space utilization and inventory management, including occupancy analysis, move coordination, and space allocation planning.
• Directs operational readiness and transition planning activities, including activation strategies, governance, stakeholder engagement, readiness assessments, and move management.
• Collaborates with clinical and operational leaders to implement future-state models of care, optimize workflows, and align operational processes with new facilities and technologies.
• Leads workforce readiness initiatives, including staffing planning, training, orientation, competency development, and change management.
• Oversees facility activation, commissioning, and testing activities to ensure facilities, equipment, technology, and operational resources are ready for occupancy.
• Develops risk management, emergency preparedness, and business continuity plans while leading post-occupancy evaluations and continuous improvement initiatives.
• Provides strategic leadership for departmental operations, financial management, workforce planning, stakeholder relations, regulatory compliance, performance measurement, and organizational transformation.

Requirements

• Undergraduate Degree in Architecture, Engineering, Urban Planning, Construction Management, Healthcare Planning, Facilities Management, or a related field.
• Master's Degree in Business Administration (MBA), Health Administration, Engineering, Planning, or equivalent graduate education.
• Minimum 10-15 years of progressive leadership experience in healthcare redevelopment, facilities planning, space management, operational readiness, project delivery, capital planning, or related fields.
• Minimum five (5) years of management experience leading multidisciplinary teams and complex initiatives.
• Demonstrated experience leading large-scale redevelopment, capital infrastructure, activation, transition, or operational readiness projects.
• Strong knowledge of healthcare planning principles, healthcare facility standards, building codes, accessibility legislation, and accreditation requirements.
• Proven expertise in stakeholder engagement, organizational change management, project governance, and strategic planning.
• Demonstrated experience managing operating and capital budgets. Strong analytical, communication, negotiation, and relationship management skills.
• Experience leading cross-functional teams in complex healthcare environments.

Assets

• Project Management Professional (PMP) designation. Evidence-Based Design Accreditation and Certification (EDAC).
• Professional designation with the Ontario Association of Architects (OAA), Professional Engineers Ontario (PEO), or equivalent professional body.
• Healthcare Redevelopment, Operational Readiness, Transition Planning, or Facilities Management certifications.
• Experience with healthcare space management technologies, CAFM systems, or space utilization platforms.
• Experience leading major hospital redevelopment, expansion, activation, or campus transformation initiatives.
• Lean, Continuous Quality Improvement, or Change Management certification.
• Ability to speak another language.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation And Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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