Senior Communications Advisor (13478)

Department: Corporate Communications (20000063) - Corporate Communications (30000081)

Salary Information: $100,318.40 - $125,434.40

Employment Type: Regular

New or Existing Vacancy: Existing

Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day

Posted On: July 28, 2026

Last Day to Apply: August 6, 2026

Reports to: Director External Communications

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Ready to make a real impact? Join the TTC’s Corporate Communications Department as a Senior Communications Advisor and join a team shaping Toronto’s future.

What You Will Do

You will be responsible for the management of communications projects; overall administration and editorial direction of corporate publications and communications; and provision of communications plans and strategies that enhance corporate image and relations with internal and external audiences. As the Senior Communications Advisor you will support the TTC’s external communications and media relations function, focusing on reactive and proactive communication with the media and other key audiences.

You will also provide communication advice, media preparation, and counsel to internal clients, senior management, and executives, prepare issue notes and briefing notes; write and disseminate media material; plan and execute media events; and develop key messages when acting as TTC spokesperson. You will be expected to establish and maintain Toronto media networks and good working relationships, including mainstream media, bloggers and transit advocates.

In addition to the above, you will support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

Participate in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

• Plan and organize activities / projects to meet section and organizational goals
• Communicate in a variety of mediums
• Create and deliver presentations in various formats
• Use office technology, software and applications
• Provide specialized consultation
• Apply analytical skills

What Qualifications Do You Bring?

• Completion of a post-secondary degree/diploma in Communications, Journalism, Public/Media Relations, or the equivalent, combined with several years of directly related work experience.
• Strong knowledge of communications, journalism and public relations concepts, principles and techniques.
• Excellent knowledge of the corporate communications field
• Excellent research, writing, editing, and presentation skills.
• Must possess sound judgement and the ability to exercise discretion and sensitivity; excellent communication and interpersonal skills, and the ability to establish effective internal/external working relationships.
• Excellent analytical and problem-solving skills as well as strong planning and organizational skills to co-ordinate multiple projects from concept to execution and meet time sensitive deadlines.
• Strong technical skills in Microsoft Office combined with applied knowledge of desktop design, publication/production/presentation software and new technologies, digital and social media communications and print, television and/or radio production.
• Excellent organizational skills with the ability to organize and prioritize work while meeting stringent deadlines.
• Must possess ability to manage competing priorities and demands in a rapidly changing environment
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and related orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

*Please note this role will occasionally require the incumbent to work outside of normal business hours.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging, representation and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or Jobs@ttc.ca . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

• The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
• All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
• During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
• You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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