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Vice President, Client GrowthConfidential • Toronto, Ontario, CA
Vice President, Client Growth

Vice President, Client Growth

Confidential • Toronto, Ontario, CA
9 days ago
Job type
  • Full-time
Job description
Vice President, Client Growth About the Company Reputable provider of food services & facilities management programs Industry Facilities Services Type Public Company Founded 1966 Employees 10,001+ Categories - Coupons - Education - Health Care - B2C - Consulting & Professional Services - B2B - Services - Business Services - Corporations - Facilities Management - Innovation - Sodexo - Sustainability - Business - Facilities Specialties - personal & home services - benefits & reward - employee motivation technology - workplace motivation - employee recognition idea - employee rewards and recognition - employee motivation program - corporate real estate - food services - facilities management - and catering - catering - workplace - and workplace experience Business Classifications - B2C - B2B About the Role The Company is seeking a Vice President, Client Growth to lead the strategic management of client relationships, with a focus on driving long-term growth and loyalty. The successful candidate will be responsible for developing and executing national client retention and renewal strategies, overseeing the governance framework for the Clients for Life program, and providing executive leadership for high-value client relationships. This role requires a leader who can transform account management into a proactive, client success-driven function, and who is adept at identifying and capitalizing on opportunities for organic growth and cross-selling. The Vice President will work closely with the CEO and the Canadian Leadership Team, and will be expected to lead a high-performing team, foster collaboration across various functions, and ensure the delivery of outstanding service and value to clients. Applicants for the Vice President, Client Growth position at the company should have a Bachelor's degree in a relevant field, with an MBA considered an asset, and at least 15 years' of experience in business development, consultative sales, account management, or commercial leadership. A proven track record in managing complex B2B relationships and large client portfolios is essential, as is a strong background in client relationship management, strategic account planning, and organic growth strategies. The role demands advanced financial literacy, proficiency in CRM platforms, and exceptional communication and influencing skills. The ideal candidate will have the ability to lead through ambiguity, collaborate across functions, and drive results in a complex, matrixed organization. Experience in a service industry, particularly in food services or facilities management, is an asset, and bilingualism in English and French is strongly preferred. Hiring Manager Title CEO Functions - Account Management/Optimization - Business Development
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Vice President, Client Growth • Toronto, Ontario, CA

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