Director Software Development

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Director Software Development

About your role

At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Director of Software Development, you will have end-to-end ownership of a technology platform, leading teams responsible for designing, developing, integrating, and operating high-quality, scalable software solutions. This role requires strong people leadership, technical depth, and the ability to deliver reliable platforms in a fast-paced, regulated Fintech environment.

• Own the technology platform lifecycle from technical requirements through scalable, secure, and resilient production operations
• Lead, mentor, and manage high-performing software engineering teams through rapid, high-quality development cycles
• Partner closely with Product Management to define product roadmaps, technical strategies, and delivery plans aligned with business objectives
• Translate product requirements into clear engineering specifications, designs, and implementation plans
• Lead Agile delivery practices, ensuring consistent execution, predictable delivery, and continuous improvement
• Oversee project planning, execution, and reporting; manage team capacity, priorities, and dependencies to ensure milestones are met with quality and accountability
• Own end-to-end system design, development, and integration across internal platforms, external partners, and third-party services
• Ensure platform resiliency, availability, performance, security, and currency through proactive engineering and operational excellence
• Establish and enforce development standards, best practices, and code review processes
• Drive effective stakeholder communication across product, engineering, operations, and senior leadership, providing transparency into delivery status and risks
• Build strong, trust-based relationships with team members; translate company vision into actionable goals and empower teams to execute
• Manage vendor relationships and geographically distributed teams to enable continuous development and accelerated, high-quality releases
• Define, track, and report on internal and external OKRs and KPIs, providing insights to senior leadership on progress, outcomes, and opportunities for improvement

Experience you'll need to have:

• 10+ years of experience in software development, including hands‑on technical experience
• 3+ years of experience leading and managing software development teams
• Strong experience with modern cloud and DevOps environments (e.g., AWS, Kubernetes, Docker, CI/CD pipelines).
• Demonstrated success delivering large-scale, distributed systems with high availability and security requirements.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence technical and non‑technical audiences.
• Bachelor's degree in computer science, Software Engineering, or a related field, or equivalent practical experience.

Experience that would be great to have:

• Experience building and operating large-scale, highly available fintech or payments platforms
• Familiarity with regulatory, compliance, and security requirements in financial services
• Experience leading distributed or globally located engineering teams

How you’ll work:

• Fiserv emphasizes in‑person collaboration to help you grow your career while shaping the future of fintech. This role will require you to be onsite on a hybrid schedule
• This role requires flexibility to work overtime that may include nights and weekends
• This role requires use of a computer and audio equipment

Salary Range: $148,000.00-$185,000.00

Our commitment to Diversity and Inclusion

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

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