Senior Analyst

Ministry of Labour, Immigration, Training and Skills Development

Division:

Labour Relations Solutions Division / Strategic Initiatives

City:

Toronto

Job term:

5 Temporary - 4 positions, 12 months, with possibility of extension; 1 position, 6 months, with possibility of extension

Are you looking for a challenging, multifaceted position that will be integral to the digital transformation of an organization? Do you thrive in an environment where you are encouraged to think outside the box and challenge the status quo? If so, consider this exciting opportunity with the Ministry of Labour, Immigration, Training and Skills Development!

The Labour Relations Solutions Division is looking for performance-driven and innovative professionals to bring their proven expertise in any of the following areas to the role of Senior Analyst:

• Low-code software (e.g. Salesforce) and/or web development
• Data analytics, reporting, transformation and ETL
• Digital and business process transformation utilizing agentic AI, robotic process automation
• Project management utilizing methodologies such as Agile, Scrum, and Lean
• UX/content design and technical writing

Information Session:

We are offering an opportunity for those interested to attend a virtual session to learn more about the branch and the position to be filled.

Date: Wednesday, August 5, 2026

Time: 10:30am - 11:30am

* This session is optional and has no impact on hiring decisions

About the job

In this role, you will:

• Drive digital transformation initiatives while applying a user-centric lens
• Develop innovative solutions that optimize the client experience and optimizes business processes
• Provide reporting solutions, analytical expertise, and technical leadership for data mining and reporting initiatives within the ministry, across the OPS and to external stakeholders
• Provide project leadership and expertise in the planning and execution of the design, analysis, implementation and reporting of all client-facing labour relations services and program data
• Lead and conduct user research and user experience sessions that support client-centric delivery of digital, public-facing solutions

What you bring to the team

Technical knowledge and skills:

You have experience with the following:

• I&IT technologies/trends, databases, object-oriented and web programming
• Low-code/no-code platform development, business intelligence and business analysis software/tools/methodologies, data stores
• Business process design to leverage automation toolsets and process improvement methodologies
• Generative artificial intelligence, machine learning and/or robotic process automation

Analytical and research skills:

You have:

• Knowledge of principles and methods of quantitative and qualitative research and analysis methodologies, including the use of computer systems and software
• Ability to undertake analysis of trends, system modelling, and evaluation of best practices, options, costs, and impacts
• Knowledge of theories, principles, and methodologies of research, and statistical analysis techniques to design, conduct, and consult on research projects and issues, and interpret statistical information
• Ability to design and conduct program evaluations and support the accurate reporting of performance data

Project management and leadership skills:

You can:

• Demonstrate knowledge of project management techniques to plan and lead complex business-led digital service delivery and data reporting projects
• Provide technical guidance to teams and divisional staff in the application of sound analytical methodologies and resolve technical problems/issues
• Provide project coordination and guidance to the team of coordinators, management, external consultants, stakeholders and clients for implementation of the project across the province
• Provide advice and change management expertise to senior management and stakeholders on project status, and business processes

Relationship management and communication skills:

You are able to:

• Develop documentation on functional business requirements, high-level project plans, and mapping of business processes
• Present technical business proposals to senior management
• Draft AODA-compliant communications and content for a variety of audiences, including senior management, internal staff, and external stakeholders
• Coordinate and host meetings regarding business analysis, project development, and implementation
• Conduct virtual and in-person presentations with external stakeholders promoting labour relations services provided by the Ministry
• Act as the key liaison with I&IT to discuss, and provide advice and guidance on, business requirements, user acceptance testing, and deployment

Business knowledge:

You have knowledge of:

• Provincial labour relations legislation and other jurisdictions' labour legislation and an understanding of its application
• Provincial and ministry strategic direction and financial, administrative and procurement policies
• Government decision-making and accountability frameworks, including the role of the central agencies, business planning processes, program monitoring and reporting, and allocation processes

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racism, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.

We offer:

• Competitive compensation and benefits
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role

Additional information:

Positions:

• 4 English Temporary, duration up to 12 months, 400 University Ave, Toronto, Toronto Region
• 1 English Temporary, duration up to 6 months, 400 University Ave, Toronto, Toronto Region

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

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