AI Engineer

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

What's the Opportunity?

This is an intermediate position focusing on designing, developing, deploying, and supporting cutting edge AI-powered software solutions within the Banking and fintech domains, including Pricing & Billing. The successful incumbent will combine strong software engineering, AI/LLM expertise, data engineering capabilities, and customer engagement skills to deliver scalable, enterprise-grade solutions that create measurable business value for global financial institutions

What Will You Do?

• Works alongside senior AI Engineers to understand and develop the current application adhering to software development life cycle, from concept and design to testing
• Participates in rapid experimentation, testing, and continuous iteration post-launch to ensure the solution meets its targets and delivers a compelling experience to ensure adoption and sustained usage.
• Focused on providing flexible and focused on delivering high-value solutions end-to-end (build, test, deploy, run, maintain, monitor)."
• Build and maintain AI-powered workflows, conversational experiences, intelligent search capabilities, and automation solutions leveraging enterprise AI platforms.
• Design, develop, and optimize data pipelines that support AI applications and enable effective use of structured and unstructured enterprise data.
• Utilize Python, Java, and modern development frameworks to deliver production-ready AI and software solutions.
• Write well designed testable, efficient code by utilizing automation, AI, or through manual means where necessary
• Write unit test cases to validate test developed code by utilizing automation, AI, or through manual means where necessary
• Review code and debugging using applicable methods and tools
• Create technical documentation, implementation guides, and operational runbooks to support solution adoption and long-term success.
• Analyze and understand existing code application of the existing design to customize changes
• Participate in customer workshops, technical discussions, solution demonstrations, and knowledge transfer sessions
• Providing high end customer solutions for client raised tickets
• Analyze complex business and technical problems, identify root causes, and implement innovative solutions that drive operational outcomes.
• Become accustomed to upgrading tone new technologies and frameworks
• Collaborate with internal stakeholders, subject matter experts, and customer teams to understand business requirements and translate them into scalable technical solutions.
• Work with SME’s on specific areas of Software development
• Multitask and manage your own deliverables of varying and progressing complexity as part of a team with senior guidance

What Do You Need to Succeed?

Must Haves

• Comp Sci, Comp Eng, Engineering, or other technical field or equivalent experience
• Possess intermediate experience in building, deploying, and maintaining complex conversational solutions, search solutions, and other AI-based automation while having intuitive/engaging experiences for the user.
• Fluency with production AI SaaS APIs from OpenAI, Microsoft Azure, and open-source LLM models
• Ability to develop, design and implement the code independently with minimal guidance
• Fluency in AI services' API offerings
• Knowledge of LLM fundamentals and evolution
• Strong understanding of data engineering principles, enterprise data architecture, and integration patterns.
• Experience working with large-scale enterprise datasets and data-driven applications
• Proficiency in Python and/or TypeScript in addition to enterprise software development experience.
• Ability to bridge business requirements and technical architecture while effectively communicating with both technical and non-technical stakeholders.
• Experience developing technical documentation, user guides, and solution enablement materials.
• Full-Stack (front-end, back-end, event streams, database)
• Works well with clients
• Familiarity with various Operating Systems and Databases
• 3-7 years of experience with enterprise software development

Nice to Have

• Domain knowledge of banking, financial services, enterprise data platforms, AI-driven automation, and large-scale enterprise IT environments will be considered a strong asset

Additional Job Details

• Vacancy Status: Open Position to be filled
• Range is 130 to 160K
• Mode of Work: Hybrid
• Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.

What's in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement.

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

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