Sweat Equity Volunteer - Tonic Spa

About Sweat and Tonic:

Sweat, recover, connect: Sweat and Tonic (S&T) brings the best of boutique fitness and wellness under one roof. S&T is Toronto's leading fitness and wellness hub, offering the widest collection of group fitness classes in Canada. From complimentary full-service amenities and an unparalleled range of yoga, Pilates, HIIT, indoor cycling, HYROX, and Lagree Megaformer classes powered by top-of-the-line fitness equipment, custom-programmed lighting, immersive projection screens and state-of-the-art sound systems, to premium spa, recovery and high-tech biohacking amenities - every aspect of S&T has been designed to deliver a best-in-class experience with a hospitality approach. With premium spa facilities, café, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multi-functional lounge, workspace and event venue, inspires collaboration and innovation.

Since opening in 2019, S&T has innovated and expanded state-of-the art classes across multiple channels: In-studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof – a one-of-a-kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In spring 2023, S&T opened its first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and opened its second location in Toronto at The Well in December 2023. S&T expanded the brand in June 2025 with a new concept studio, Reformd - the world’s largest-capacity Lagree studio, and will be bringing a fourth location in Toronto’s prestigious Yorkville neighbourhood in 2026. S&T was the recipient of the 2023 Mariana Tek Lasting Community Award, 2023 ClassPass Best Studio Award, and the Mariana Tek Best of Boutique Fitness Awards for 2024 and 2025, recognizing the highest studio attendance and commitment to innovation and excellence.

About the Role:

Passionate about health and wellness? The S&T Sweat Equity program provides a unique opportunity for you to share your positive energy with the community and benefit from fitness & wellness at S&T in exchange for volunteer time.

Earn a Sweat Equity Unlimited Membership: The Sweat Equity Program is key to creating an exceptional spa experience for our guests. Join our Tonic Spa team and earn unlimited access to everything S&T has to offer. In addition to being able to book ahead of time for your favorite Ride, HIIT, Yoga classes & Pool Deck you will have standby access to our Hot & Cold Suite, Biohacking services, Small Group Training, and our Hyrox classes at The Lab.

Connect with your Sweat Fam: Find connection in a one-of-a-kind community as you develop professional skills, grow stronger, and have fun! You will get to know every team member, instructor, and meet new people with a passion for fitness and wellness..

Primary Job Responsibilities:

• Warmly welcoming every guest
• Checking in guests to pool & spa services & getting them their items (robe & slides)
• Assisting with basic guest service inquiries
• Helping new guests get comfortable and find their way around by providing a 1-on-1 tour to first-time guests
• Maintaining the spa space by performing routine and miscellaneous tasks
• Ensure treatments start on time by setting guests up for their service in a timely manner
• Tag team with the Back of House team behind the scenes to fold laundry, run dishes & clean slides
• Answer guest inquiries to the best of your knowledge; ensure all enquiries receive a follow up
• Work alongside your team members to create an uplifting experience for everyone
• Miscellaneous tasks as required

Program Requirements:

• 3-month minimum commitment
• 6 hours per week required; two 3 hour shifts per week or one 6 hour shift per week

About You:

• A passion for wellness
• A love for Sweat and Tonic
• Excellent communication & organizational skills
• Strong attention to detail & maintaining standards
• Previous customer service experience preferred but not required

Compensation and Benefits:

• Work in a beautiful, wellness-focused environment
• Flexible scheduling for short (3 hour) or long (6 hour) shifts
• Earn a Sweat Equity Unlimited Membership
• Earn a Sweat Equity Pool Membership (Tonic Spa Sweat Equity Exclusive)
• Build connection with like-minded individuals
• 20% off at Tonic Bar
• 20% off Sweat and Tonic branded merchandise
• Career advancement into permanent roles may be considered based on individual merit and role availability

Inclusion and Equal Opportunity Employment:

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

To learn more about Sweat and Tonic, please visit sweatandtonic.com