Associate Director, Business Data Office, Data Integrity & Operations

You will be responsible for ensuring the operational integrity and continuous improvement of core business data domains. The role combines ownership of daily data operations including MDM data supply and issue management with leadership of data outcomes across change initiatives to ensure data is accurate controlled and fit for purpose across the enterprise.

• Own the daily operation of the MDM platform including data ingestion processing and controlled execution of the data diffing and reconciliation process to ensure accurate and timely data supply.
• Lead the end-to-end management of data requests through Jira Service Management ensuring effective prioritisation resolution root cause linkage and reduction of recurring issues.
• Take accountability for data integrity across domains ensuring data is accurate consistent and aligned to business regulatory and operational requirements.
• Manage data quality measurement including definition of rules monitoring of key quality dimensions and tracking of metrics such as exception rates resolution times data health trends and overall control effectiveness.
• Drive performance against key operational targets including achieving a zero-diff position reducing ticket backlog and improving data quality metrics across domains.
• Lead root cause analysis of data issues and implement sustainable remediation actions that address systemic failures and improve data quality at source.
• Lead the delivery of data requirements within projects and change initiatives ensuring data integrity controls lineage quality rules and documentation are fully implemented.
• Define and embed data standards and control requirements within MDM processes data quality rules and project delivery to ensure consistency and enforceability.
• Drive continuous improvement across MDM operations diffing and issue management processes increasing automation and shifting from reactive issue resolution to proactive data control.
• Provide clear outcome-focused reporting on operational performance including data supply health diff position ticket backlog and data quality metrics to support decision-making.

Qualifications :

You Have:

• 710 years of experience in data management data operations or data architecture within large complex enterprise environments.
• Proven experience owning operational data processes including data supply pipelines MDM processing and issue management frameworks.
• Experience leading data workstreams within projects or change initiatives ensuring delivery of data requirements end-to-end.
• Strong expertise in master and reference data management data quality frameworks metadata and data governance practices.
• Hands-on experience with Jira Service Management or equivalent tools for operational workflow and issue tracking.
• Experience with enterprise data tooling such as Informatica Collibra Purview Alation or similar platforms beneficial.
• Advanced SQL and strong hands-on experience working with complex high-volume datasets.
• Proficiency in Python or similar tools to support analysis validation and automation.
• Deep understanding of end-to-end data flows including lineage transformations integration patterns and control points.
• Strong stakeholder management skills with the ability to influence business and technology leaders through data-led insights issue resolution and delivery of data integrity outcomes across operations and change initiatives.
• Experience mentoring team members and driving consistent ways of working across teams.
• Experience working in regulated environments such as financial services risk or compliance is advantageous.

Additional Information :

Whats in it for you to join MUFG Investor Services

Take a look at our careers site and youll find everything youd expect working with one of the fastest-growing businesses at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus.

So why settle for the ordinary Apply now for your next Brilliantly Different opportunity.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services we use AI tools to support our recruitment process by helping us understand how well candidates applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

This role is to fill an existing vacancy.

We thank all candidates for applying; however only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1