Manager, Youth Wellness Hub

Position Title: Manager, Youth Wellness Hub (Leave of absence coverage)

Employment Status: Temporary Full Time

Position Status: This is a Non-Bargaining Unit position

Job Posting Deadline for Internal Candidates: August 5, 2026, at 5:00pm

Vacancy Status: This posting is for an existing vacancy

Hours of Work: 35 Hours/week (with flexibility to cover some evenings and weekends to accommodate program support)

Salary Range: $88,600 - $97,400 commensurate on skills and experience and plus Group Benefits & HOOPP

Position Reports to: Vice President, Integrated Care and Experience (IC & E)

Primary work location: Oshawa, Pickering, Ajax, and across all other DCHC sites/Location as required.

Organization

Who We Are: Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education for Durham community members facing barriers to health and well-being.

Who We Serve: DCHC offers equity-focused programs and services for priority populations, including Indigenous peoples, Black communities, 2SLGBTQI+ community members, newcomers to Canada, seniors, and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

How We Work: Our interprofessional team includes physicians, nurse practitioners, nurses, counsellors, dietitians, outreach workers, medical secretaries, and administrative staff. Together, we place each client at the centre of care and respond to their needs through integrated clinical care, wellness supports, and health education.

Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand, client stories, and resources, we are diversifying, expanding, and strengthening how we serve the community.

Position Overview

The Manager, Youth Wellness Hub plays a pivotal role in building and delivering an integrated, youth-centered model of care for Durham’s young people. This role provides leadership for the day-to-day operations of the Youth Wellness Hub, ensuring responsive, high-quality services in line with DCHC’s mission, the YWHO model, and community needs.

The Manager oversees an interprofessional team, facilitates strong partnerships, and ensures services are trauma-informed, culturally safer, and inclusive of youth voice. This role also supports program evaluation, operational planning, and quality improvement processes in collaboration with youth, community partners, and funders.

Key Responsibilities

Leadership & Management

• Lead the implementation and ongoing delivery of the Youth Wellness Hub model, ensuring alignment with DCHC’s strategic priorities and the YWHO framework.
• Supervise and support an interprofessional team of clinicians, outreach workers, peer supporters, and program staff working at the Youth Hub.
• Foster a collaborative, youth-positive, and equity-driven work environment that prioritizes staff wellness and engagement.
• Support recruitment, onboarding, scheduling, and performance management in partnership with HR.
• Promote staff learning and development, including trauma-informed and culturally safer care practices.

Program Operations & Service Delivery

• Manage day-to-day Hub operations, ensuring smooth workflows, safety, and accessibility for youth.
• Oversee scheduling and delivery of Hub services, ensuring flexibility to meet youth where they are.
• Support the implementation of key service components, including mental health and substance use supports, primary care, housing and social services, and wellness programming.
• Collaborate with youth co-design groups to ensure services reflect the needs and priorities of diverse youth communities.
• Monitor compliance with service agreements, funder requirements, and quality standards.

Partnerships & Community Engagement

• Act as a key point of contact for Hub partners, building and maintaining collaborative relationships with youth-serving agencies, schools, health providers, and system partners.
• Represent the Hub at community tables, sector networks, and collaborative initiatives.
• Work closely with the YWHO Provincial Office and other Hubs to ensure consistency, knowledge sharing, and system alignment.
• Facilitate youth and family engagement in program planning, co-design, and evaluation.

Monitoring, Quality Improvement & Reporting

• Support program evaluation efforts, including data collection, reporting, and continuous quality improvement processes.
• Monitor key performance indicators (KPIs) aligned with DCHC, funder, and YWHO expectations.
• Identify risks and escalate issues to the VP, ICE as required.
• Contribute to operational planning and resource allocation in collaboration with DCHC leadership.

Qualifications & Experience

• Undergraduate degree in a relevant field (e.g., social work, nursing, public health, community development, health management); Master’s degree an asset.
• Minimum 5 years of progressive leadership experience in youth services, mental health, community health, or related sectors.
• Demonstrated understanding of youth engagement, youth development principles, and co-design approaches.
• Knowledge of mental health, substance use, and wellness service delivery models for youth populations.
• Experience working with diverse communities and applying trauma-informed, culturally safer, and anti-oppressive frameworks.
• Strong team leadership and supervisory skills, with experience supporting interprofessional teams.
• Excellent communication and relationship-building skills, with the ability to collaborate across sectors.
• Familiarity with Ontario’s health system transformation, YWHO model, and community health center environments is an asset.
• Proficiency with data management, reporting, and quality improvement tools.
• Valid driver’s license and access to a vehicle to travel, as required.

Full vaccination against COVID-19 is mandatory for this position. DCHC will adhere to its duty to accommodate individuals who are unable to be fully vaccinated for a reason protected under human rights legislation.

DCHC encourages applications from individuals who reflect the diversity of the communities served, including Indigenous peoples, racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, and other equity-deserving groups.

Application Process:

1. We thank all applicants for their interest. Only those selected for an interview will be contacted. Applicant submissions will be kept on file for six months for future consideration.
2. Applicants are encouraged to provide a valid email address for communication purposes. Written correspondence about this job posting may be sent directly to the email address provided on the resume. Applicants are responsible for checking their email regularly.
3. All external hires must successfully complete pre-employment requirements, including reference checks and criminal background checks, including Vulnerable Sector Screening.
4. Please note that AI technology supports the application screening process. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so all employees have the opportunity to thrive. DCHC will comply with all applicable standards under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code, and any other applicable legislation. If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036 or by email to recruiting@durhamchc.ca.