Director, GRM & CLAO Performance Management

What is the opportunity?

RBC is seeking an experienced Director to join the Functions Performance Management team, supporting the GRM and CLAO group. This is a critical leadership role that partners with senior stakeholders across Finance, GRM, and CLAO to:

• Provide financial and strategic advice to improve financial performance and enhance business decision-making for operating costs.
• Coordinate planning, forecasting, financial reporting, and disclosures, ensuring strong controls and governance.
• Lead the cost allocation framework, advising on cost distribution across platforms and driving transparency.
• Drive key enterprise initiatives and increase synergies by consolidating capabilities across GRM and CLAO.

The Director will act as the key Finance relationship manager for GRM and CLAO business leaders, and requires cross-platform collaboration, an entrepreneurial mindset, and the ability to thrive in a fast-paced, high-visibility environment. It is well-suited for individuals who excel in dynamic, forward-looking environments and are committed to driving financial excellence.

What will you do?

• Lead Performance Management: Develop and deliver analysis and actionable information for financial planning and forecasting processes across GRM and CLAO. Provide financial insights to Operating Committees, to enable strategic decisions on investments, hiring, and cost management. Lead forward looking discussions on costs, identifying risks and opportunities for financial targets.
• Financial Governance: Partner with Financial Control to ensure effective controls and governance oversight, fostering financial discipline, transparency, and accountability.
• Process Improvement: Identify opportunities to improve financial processes, leveraging automation technologies, KPIs and demand management to drive efficiency and effectiveness.
• Relationship Management: Manage Finance relationships with senior leadership across business segments, providing insightful financial analysis on business performance, cost trends, early warnings and savings opportunities.
• Reporting and Analysis: Design and deliver management reporting and performance measurement frameworks for FTE and NIE reporting. Drive integration of drivers-based forecasting and cost transparency initiatives to enhance reporting analysis capabilities as well as challenge financial estimates, quarterly forecasts, annual plan, 5 year outlook and line of business reviews with a comprehensive understanding of forward looking trends.
• Cost Allocation: Support the Cost Allocation Framework by establishing and maintaining a methodology for cost recovery and communication.
• Team Management: Develop and lead a team of professionals, ensuring succession planning, employee development, and engagement.

What do you need to succeed?

Must-have

• 7-10 years in complex matrix reporting, management reporting and analysis, and/or financial resource optimization.
• CPA, CFA, or Finance MBA highly preferred.
• Strong Microsoft Excel and PowerPoint skills, data mining, and familiarity with financial modeling and statistics.
• Ability to influence stakeholders, mobilize groups, and manage teams effectively.
• Keen sense of numbers, ability to multitask, and handle high-pressure executive requests.
• Excellent oral and written communication skills for senior executive advice.
• Strong focus on controls and collaborative skills to work in a matrix model.

Nice-to-have

• Excellent knowledge of RBC's Financial Systems.
• Excellent conflict and issue resolution ability.
• Experience managing change and projects.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in an agile, collaborative, progressive, and high-performing and high-impact team.
• The opportunity to interact with senior level executives from many different parts of the organization, inside and outside of finance.

Job Skills

Accounting, Business Analytics, Decision Making, Financial Planning and Analysis (FP&A), Interpersonal Relationships, Organizational Leadership, Team Management.

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: OFFICE OF THE CFO

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-05-11

Application Deadline: 2026-08-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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