MAWM Implementation Manager

Description

General Information:

Job Title:MAWM Implementation Manager

Location:Toronto ON Canada (Remote)

Job Type:Full-time Permanent

Hiring Timeline: Immediate

Reporting Line:Co-Founder & COO

Travel Expectations:Up to 50% travel based on customer requirements.

Existing Vacancy: Yes

Application Deadline:Open until Filled

Salary Range: Base Compensation:$120k$135k CAD per year (negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands retailers and 3PLs design build and scale high-performancelogisticsoperations.

We work at the intersection of strategy operations and technologywhere wesolvecomplex real-world problems across warehouse design automation order management transportation and end-to-end supply chain execution.

Our teams combine deep domainexpertisewith strong technical capability delivering outcomes through consulting systems implementation and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments partnering closely with clients and seeing your work make a tangible impact on how global commerce movesthisistheplace where your skills and judgment trulycome to life.

Role Overview:

We are seekinganMAWMImplementation Manager who brings a strong blend of functional warehouseexpertise technical understanding and program delivery leadership. This role goes beyond traditional WMS implementations requiring an individual who can think holistically across systems processes and integrations.

The ideal candidate will have deep experiencewith MAWM implementations and a strong grasp of warehouse operations as well as an understanding ofhow enterprise systems integrations and digitalsupply chainecosystemsfunction. You will play a key role in driving end-to-end implementations bridging business needs with scalable technology-driven solutions.

Key Responsibilities:

• Lead end-to-end MAWM implementations across planning design build testing and deployment phases.
• Go beyond traditional delivery by understanding how WMS interacts within the broader supply chain ecosystem (ERP OMS TMS MHE/WCS).

Collaborate with business stakeholders product owners and engineering teams to define:

• Warehouse processes (Inbound Outbound Inventory Returns)
• System workflows and user journeys
• Integration points and dependencies across systems
• Drive solution design and configuration strategies within MAWM including functional modules and workflows.
• Oversee integration designincluding APIsProActiveextensibility and data mapping across host systems.
• Ensure alignment between warehouse operations and system capabilities for scalable and efficient execution.
• Act as a bridge between operations engineering and business teams to ensure solutions are practical scalable and technically sound.
• Manage project timelines risks dependencies and stakeholder communication throughout the implementation lifecycle.
• Support testing (SIT/UAT) cutover planning go-live and post-implementation stabilization.

Required Skills & Experience:

• 5-8 years of experience in WMS implementations with strongexpertisein Manhattan Active WMS (MAWM).
• Proven experience leading end-to-end MAWM implementation programs.
• Strong understanding of warehouse operations and distribution processes.
• Demonstrated knowledge of MAWM architecture APIsProActiveframework and configuration tools.
• Experience with system integrations involving ERP OMS TMS and MHE/WCS systems.
• Ability to think in terms of end-to-end supply chain systems not just isolated warehouse processes.
• Strong program management stakeholder management and cross-functional leadership skills.
• Excellent analytical problem-solving and communication abilities.

Preferred Qualifications:

• Experience with multi-site or global MAWM rollouts.
• Exposure to Supply Chain Intelligence (SCI) OMS TMS or LMS platforms.
• Understanding ofEDI frameworks and messaging in WMS integrations.
• Experience in retail eCommerce or 3PL environments.
• Manhattan certifications (MAWM/SCI) are a plus.

What Success Looks Like in the First 90 Days:

30 Days In

• Understand current warehouse operations MAWM landscape and system integrations.
• Engage with stakeholders to gather business and functional requirements.
• Review existing solution designs workflows and integration architecture.
• Build relationships with cross-functional teams (business engineering integration partners).
• Deliver clear documentation of current state and implementation roadmap.

60 Days In

• Drive solution design andparticipatein configuration and integration planning.
• Lead workshops and design sessions with stakeholders.
• Identifyrisks gaps and optimization opportunities in processes and systems.
• Support SIT/UAT planning andexecutionreadiness.
• Demonstrate progress inimplementationmilestones and solution alignment.

90 Days In

• Lead key phases of implementation including testing cutover and go-live readiness.
• Ensure successful deployment with minimal disruption to operations.
• Drive measurable improvements in warehouse efficiency and system performance.
• Act as a trusted advisor to stakeholders on MAWM capabilities and best practices.
• Present implementation outcomes and KPIs to leadership.

Key Performance Indicators (KPIs):

• Implementation Delivery (On-time within scope quality)
• Warehouse Process Optimization
• System & Integration Effectiveness
• Stakeholder Satisfaction & Adoption
• Post Go-Live Stability & Performance

WhyYoullLove Working Here:

At Fulfillment IQ we dont just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership real influence and meaningful responsibility. Whether youre leading a client relationship shaping a solution or building internal capability your decisions have a visible impact.

We operate with a high-trust high-standards culture that values clear thinking collaboration and accountability without unnecessary hierarchy or bureaucracy.

Heres what makes Fulfillment IQ a rewarding place to work:

Work That Matters
Youll help solve real operational challenges that directly impact global commerce customer experience and supply chain performance.

Career Growth That Matters
We invest in mentorship leadership development and continuous learning supporting both vertical growth and long-term career progression.

Flexibility to Thrive
We support remote and hybrid work models flexible schedules and trust our teams to manage their time responsibly.

We Celebrate Impact
From project wins to personal milestones we recognize contribution celebrate progress and value consistency over heroics.

A Collaborative Culture
Youll work alongside experienced consultants engineers product leaders and commercial professionals who value ownership transparency and high standards.

Perks youll appreciate:

• Employee Health:Comprehensive health and dental coverage for you and your family
• Time Off:Competitive paid time off and flexible leave policies
• Retirement:Retirement savings programs and employer contributions
• Professional Growth:Dedicated learning and development budget
• Flexible Work:Remote and hybrid work options
• Perks:Equipment allowances internet reimbursements business travel coverage and employee stock options (ESOP) where applicable.
• Community Engagement:Team events meetups and company offsites

Additional Perks

• Equipment and workstation allowances
• Internet and business travel reimbursements
• Employee stock options (ESOP) where applicable
• Team events meetups and company offsites

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence toassistin the screening assessment and shortlisting of applications for this position including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process contact

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code accommodations are available on request at any stage of recruitment and assessment. Contact and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposesin accordance withFIQsCandidate PrivacyNotice availablehere andin accordance withapplicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying you acknowledge this notice. Questions:

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust collaboration and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse inclusive and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code including race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age marital status family status or disability.

Learn More About Us:

Website:

LinkedIn:Fulfillment IQ

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Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 120 - 135