Director, Operational Excellence

WHAT ON EARTH IS DECIEM?

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.

WHAT ON EARTH IS DECIEM?

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE'RE LOOKING FOR

The Director of Operational Excellence collaborates with all departments to support the business to improve and simplify existing processes. This role delivers sustainable operational improvements in safety, quality, costs, performance and waste by facilitating and managing continuous improvement projects and teams. Additionally, the role ensures new processes contain and use continuous improvement methodologies for sustainable results. Director of Operational Excellence engages functional leaders, and teams across all manufacturing operations and other departments in creating and sustaining a CI culture. Director of Operational Excellence will support the management of site-based CI and Industrial Engineering resources. Additionally, they will provide support and resources, as necessary, to support the growth of the Continuous Improvement culture at the site while importing and exporting ideas from the global Operational Excellence community. This is a full-time and permanent position that is based out of our Manufacturing Facility in Etobicoke. Candidates are required to be on-site 5 days a week.

WHAT YOU'D BE DOING IN THIS ROLE

• SPOC (single point of contact) responsible for partnering with key members of Plant leadership team to identify, prioritize, plan, execute, and monitor the Company’s Operating Model “Prestige Performance System (PPS) ensuring application of sound project management principles and consistency with company strategy and goals.
• Responsible for facilitating the development and governance of the Factory Operational Master Plan (OMP)
• As the subject matter expert in the use of the CI tools with a comprehensive knowledge of the philosophy, utilize PDCA (Plan-Do-Check-Act) and DMAIC (Define-Measure-Analyze-Improve-Control) methodologies to successfully lead and manage completion of continuous improvement projects within a given timeframe to meet the manufacturing goals in cost, quality, delivery, reliability, safety, and waste.
• Lead manufacturing, engineering, facilities, warehouse operations, production planning, and quality teams in CI disciplines and processes to accomplish assigned stated CI projects, cost reduction and process improvements.
• Support Commercialization efforts through personal engagement to optimize new and changed products and technologies.
• Support Value Realization and Optimization (VR & O’) efforts by providing resources and leading site efforts for key corporate VR & O initiatives.
• Identify CI needs of manufacturing and develop training plans with relevant departments and regional Operational Excellence Director.
• Through active participation and shop floor engagement, support proactive performance management and the daily monitoring of KPIs.
• Support weekly and monthly performance monitoring, analysis and reporting as well as monthly reporting of completed projects.
• Responsible for building, coaching, training and assessing Manufacturing teams on Operational Excellence toolbox, Green-/Black Belt certification, project management skills and process improvement initiatives with the overarching goal of instilling a permanent CI culture in the organization.
• Define and implement with relevant departments and regional Operational Excellence Director site specific Operational Excellence training and learning agenda (Six Sigma, Value Stream Mapping, TPM, 5S, PDCA/SDCA, DMAIC, Root Cause Analysis, Daily Management)

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• 7+ year hands-on experience in Continuous Improvement in a manufacturing environment
• Proficiency in TPM Autonomous Maintenance steps 1-3 required.
• Six Sigma Green or Black Belt Certification or comparable required and Bachelor’s degree in industrial engineering, operations management, supply chain management, or relevant education and/or experience
• Demonstrated successful project management capabilities in a LEAN/CI environment, measured through KPI metrics, results and cultural impact
• Sound understanding of end-to-end product supply and a keen interest in improving operational efficiencies through analysis

WHAT YOU'LL BE GAINING BY JOINING OUR TEAM

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Monthly catered lunches and chances to connect with your teammates.
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• First dibs on new products.
• A generous discount on DECIEM products for you, your family, and your friends.

BUILDING GROWTH TO POWER GOOD

• Defy Convention.
• Make it real.
• Play in the grey.
• Build Bridges.
• Be the rabbit.

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth. Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation. In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

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