Content Designer 12 Month Term Tangerine

Requisition ID: 267520

At Tangerinewereredefining banking. As Canadas leading digital bank we thrive on innovation agility and bold thinking tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible accessible banking solutions breakthrough products and award-winning service. Beyond bankingwerecommitted to making an impact in the communities we serve and across our organization. We foster a culture built on integrity inclusion and fearless ambition where diverse perspectives are valued and people are empowered to do their best work.

Are you ready to disrupt the status quo Do you crave challenges that push boundaries Ifyourea high performer looking to accelerate your career and reimagine the banking landscape this is your moment.

Letsshape the future of banking together!

At Tangerine were all about redefining what a bank can be. We love rolling up our sleeves to tackle challenges and were on a quest for ways to make banking not just better but brilliantly different. Building a career at Tangerine isnt just a job; its a mission to transform the lives of Canadians.

Role Purpose:

Our design team is growing and were looking for an experienced Content Designer to join our innovative and collaborative team. We live and breathe product design and thrive on creating user experiences that truly stand out. If you have dedicated your craft at turning research into content that people love youre the one we want. As a Content Designer youll be at the heart of improving our digital experience. Your task: to craft clear and concise content that enhances the user experience using research delightful language and UX writing principles.

Is this role right for you

• Crafting compelling and user-centric content to elevate the overall user experience of Tangerine products
• Collaborating with cross-functional teams including product designers developers product owners and other business stakeholders to ensure that the content aligns with the overall client experience strategy
• Conducting research and analysis to understand clients needs behaviors and pain points and using this insight to inform content decisions
• Working with other UX writers and creative services to ensure consistency in tone and voice across all touchpoints
• Advocating for accessibility and inclusive language practices to ensure that the content is usable and understandable for all Canadians
• Contributing to the evolution and maintenance of the design system ensuring that content guidelines and best practices are seamlessly integrated
• Your mission: shape influence and nurture our design culture and are able to plan design activities set expectations on timing and balance creativity with constraints

Skills You Need to Succeed:

• 5 years of experience crafting content for digital experiences
• Strong writing and editing abilities with a focus on clarity conciseness and user-centric communication
• Strong portfolio showcasing previous work demonstrating the ability to create effective delightful and engaging content for user interfaces
• Understanding of accessibility best practices and the ability to create inclusive and accessible content for all users
• Meticulous in design quality assurance
• Top-notch communication skills and ability to work smoothly with fellow designers developers and business stakeholders
• Experience in a financial institution and the ability to conduct user research and analyze user behaviors are a bonus

Whats in it for you:

• You will be part of a diverse and inclusive team of client-focused individuals fostering an environment that celebrates and recognizes success
• You will collaborate closely with our omni-channel Product Design team through design jams studio visits and socials
• Access to thousands of courses and materials to shape your career growth with support from diverse industry leaders
• Access to a variety of UX tools including analytical user intelligence industry insights research tools and more
• Competitive rewards performance bonuses Share Ownership Program and Pension Plan Matching
• You will be part of a culture dedicated to empowering Canadian communities through impactful programs that foster self-confidence leadership and inclusivity among Canadian youth. This is your chance to give back and create a meaningful difference
• This role offers a hybrid work setup providing flexibility in your work environment as well as access to two main offices in North York and downtown Toronto.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process please let our Recruitment team know.

Required Experience:

IC

Employment Type : Contract
Experience: years
Vacancy: 1