Cyber Commercial Support & Assurance Consultant

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Cyber Commercial Support & Assurance Consultant

Location: Toronto, ON, CA Calgary, AB, CA Montréal, QC, CA Ottawa, ON, CA

Jobs by Category: Technology Solutions

Job Function: Cybersecurity

Status: Full Time

Schedule: Regular

Join our Team and What We'll Accomplish Together

We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. The TELUS Health Chief Security Office (CSO) team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology.

The TELUS Health CSO team is committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture. We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data.

We partner with industry leaders to meet the cyber security needs of both TELUS Health and our customers to meet the demands of an increasingly complex and ever-changing cyber security landscape. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast paced environment.

As part of the TELUS Health Cyber Security Assurance department you will be dedicated to protecting TELUS Health, its customers and stakeholders from Cyber security threats, you will keep TELUS Health safe and protected by establishing, operating and maintaining security controls and processes and providing the department with a clear view of its security posture, so that we can make the right risk based decisions to remain a best in class function.

As part of the Cyber Security Assurance department function, the purpose of the Cyber Commercial Support team is to support our colleagues within TELUS Health, during the sales process and commercial negotiations by reviewing / responding to our client’s security schedules, questionnaires, and other commercially sensitive documents. In addition, you will conduct security assessments as needed to assure that TELUS Health services, solutions, and products are designed and implemented as per our security policies and standards

What you'll do

Whilst working independently you will be working within a wider group of Cyber Assurance experts you will:

• Carry out contractual security clause reviews of both new and existing customer’s security requirements
• Review and respond to customer security risk assessments, questionnaires, Requests for Information (RFI’s) and Requests for Proposals (RFP’s)
• Assess TELUS platforms and solutions against appropriate cyber security frameworks (as applicable)
• Deliver transparent and auditable outputs to validate compliance against the framework(s), in the form of reports, dashboards and standardised templates Take a ‘hands on’ approach, work collaboratively with peers and stakeholders as necessary to assess compliance with appropriate cyber security framework(s) at pace
• Report clearly and concisely on non-conformities and advise on actions required to remediate, interacting/collaborating with wider TELUS teams as necessary
• Identify appropriate stakeholders at all levels and build and maintain relationships
• Where necessary, ensure risks are raised to the appropriate bodies/authority and ensure appropriate ownership and management
• Under Continuous Service and Process improvement, assist in developing repeatable, sustainable processes as applicable, ensuring process is followed and outputs / knowledge is shared as applicable
• Reinforce TELUS Health's Customers First values in ensuring positive security outcomes for external customers and internal stakeholders
• Provide cyber security technical knowledge and support to business and development operations teams
• Undertake administrative tasks, as is necessary, to support processes and that underpin the TELUS Health Cyber Assurance methodology

What you bring

• 3 to 4 years of cyber security experience within a dynamic fast paced commercial environment
• 3 to 5 years of demonstrable technical security in IT infrastructure, applications and networks, ideally in a consultancy or assurance role
• Experience with compliance policies, standards and baselines in the privacy and technical security domains
• Strong experience in applying technical security baseline standards from internal and external standards to ensure security through the full product lifecycle of enterprise and consumer products and services
• Demonstrable experience of security controls frameworks such as ISO27001 and the NIST Cybersecurity Framework (CSF)
• Demonstrable experience in assessing systems and evaluating evidence against the control set(s)
• Familiarity and experience of Cloud, DevSecOps and Secure by Design architectures and delivery methodologies and processes would be advantageous
• A sound understanding of the fundamental concepts relating to security architectures within Networks, Infrastructure and Applications
• Effective oral and written communications skills, with an ability to tailor messaging on complex technical issues to a variety of technical and non-technical audiences
• Comfortable undertaking required security clearance processes as applicable
• Flexibility and comfortable with ambiguity and change
• Strong interpersonal and influencing skills to build relationships with stakeholders

Great to haves

• CISSP, CISM. ISP, IS027001 LI/LA, CISA, CCSP, NIST800-53 or similar
• PIPEDA, GDPR
• French and other languages

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope

Salary Range: $66,000-$100,000

Performance Bonus or Sales Incentive Plan: 10%

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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