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ServiceNow Analyst Role at Tata Consultancy ServicesTata Consultancy Services • Toronto, ON, Canada
ServiceNow Analyst Role at Tata Consultancy Services

ServiceNow Analyst Role at Tata Consultancy Services

Tata Consultancy Services • Toronto, ON, Canada
15 days ago
Job type
  • Full-time
Job description
Discover a rewarding career as a ServiceNow Business Analyst at Tata Consultancy Services, focusing on migration projects and process analysis. Work closely with stakeholders to ensure critical requirements are met. This position is vital for supporting the Flexera to ServiceNow migration initiative, requiring experience in ITAM and ITSM. You will facilitate workshops, handle user story creation, and oversee data validation processes, acting as a bridge between various teams for seamless project execution. Key Responsibilities: • Hold workshops to gather and validate business requirements • Analyze Flexera’s data structures for ServiceNow processes • Develop functional design notes and UAT scenarios • Clarify requirements and dependencies with project teams • Document project status and operational readiness Requirements: • Business analysis expertise with ServiceNow platforms • Skills in gathering and mapping requirements effectively • Knowledge of asset lifecycle management and governance • Experience in testing and documentation setup • Must hold ITIL 4 Foundation certification Capitalize on your analytical and ServiceNow skills in this critical TCS role. #J-18808-Ljbffr
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ServiceNow Analyst Role at Tata Consultancy Services • Toronto, ON, Canada

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