51901 - Toronto - Regular
$89,250.00-115,500.00 / year
Hydro One is the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. With a history dating back over 110 years to 1906, Hydro One has evolved to meet the changing needs of customers and communities across Ontario, focusing on exceptional customer service and safe communities for work and recreation.
As the ServiceNow Business Analyst, you will be responsible for the strategic direction, enhancement, and ongoing evolution of Hydro One's HR Service Delivery platform. This role is ideal for a seasoned professional with deep ServiceNow HRSD expertise, a strong Business Analysis background, and Scrum Master certification to bridge business needs with technology solutions. You will serve as the primary liaison between HR stakeholders, IT teams, and external partners, translating business requirements into a prioritized product roadmap that delivers exceptional employee experiences and business value.
Hydro One welcomes applications from all qualified candidates. For applicants experiencing difficulty using our online application system due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
August 3, 2026
Posting is for an existing vacancy.
#J-18808-LjbffrBusiness Analyst, HR Technology & ServiceNow • Toronto, ON, Canada
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