Head, Managerial Experience & Leadership Strategy

The Head, Managerial Experience & Leadership Strategy role leads BMO’s enterprise managerial and leadership strategy and manages a portfolio of company‑wide initiatives that develop world class leaders who are aligned to our Purpose and business priorities. The outcomes of this work will enable the bank’s senior leaders to successfully take on new mindsets and behaviours that are critical for leaders’ success in a more fluid, digital, hybrid environment. The position oversees BMO’s leadership curriculum, translating talent insights into meaningful interventions and partnering across People & Culture to drive business objectives. The ideal candidate is a senior strategic leader with deep expertise in leadership, talent, learning and development, and enterprise program management.

Strategic Leadership

• Build multi‑year strategy and roadmap for activation and sustainment of behaviour change that drives high performance
• Lead strategic integration, with collaboration across Strategy, Communications, Culture and HR
• Oversee leadership steering committee and partner with Leadership Succession & Executive Talent Management team on key strategic initiatives

Enterprise Thought Leadership

• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives related to managerial and leadership capabilities
• Guide leaders through development and required behavioural or operational shifts
• Operate with an expert understanding of financial services and business/group challenges
• Operate at a group/enterprise‑wide level and serve as a senior specialist resource across BMO

Leadership Curriculum Ownership

• Collaborate with key partners to design world‑class capability building programs
• Provide strategic leadership over leadership curriculum, key strategic initiatives and program deliverables
• Assess effectiveness of program tactics for opportunities to scale or adjust

Strategic Initiative Operational Effectiveness

• Direct strategic programs within multiple or single business/groups and provide integrated management of subsidiary projects and internal or external stakeholders
• Exercise direct accountability for complex programs with many project managers and team members
• Lead all aspects of the program lifecycle and ensure program structure is designed to achieve the intended business benefit
• Design and produce regular and ad‑hoc reports and dashboards
• Manage overall program budget and allocate budgets to supporting projects, ensuring overall program spend is managed within approved annual and multi‑year budget allocations
• Execute project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards
• Develop all related project management artifacts, while complying with applicable enterprise standards
• Provide project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project
• Understand project interdependencies and demonstrate critical thinking that proactively identifies resolution opportunities
• Demonstrate ownership and commitment by holding oneself accountable for identification and resolution of project problems
• Lead and/or represent the project in project team meetings, governance forums and inter‑department forums

Change Management

• Provide program‑level change leadership to ensure the vision and objectives of large‑scale transformation are driven properly
• Develop change management plans for complex programs spanning across multiple business units and stakeholders
• Collaborate across BMO to develop communications strategies and ensure consistency of messaging to positively influence or change behaviour
• Ensure change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption, and establish effective risk mitigation from the outset
• Demonstrate stakeholder partnership that involves effective communication with the project sponsor, gaining and building trust and rapport

Industry Expertise

• Network with industry contacts to gather competitive insights and best practices
• Anticipate trends and respond by implementing appropriate changes
• Apply expertise and think creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems

Strategic Problem Solving

• Break down strategic problems, analyze data and information to provide insights and recommendations
• Recommend business priorities, advise on resource requirements and develop roadmap for strategic execution
• Identify emerging issues and trends to inform decision‑making

Governance, Risk & Financial Management

• Adhere to bank risk, regulatory and compliance controls
• Maintain strong financial management
• Ensure appropriate data governance and operational policies or frameworks are in place
• Other broader work or accountabilities may be assigned as needed

Qualifications

• 15+ years of relevant experience and post‑secondary degree in related field or equivalent combination of education and experience
• Senior experience in leadership and learning & development strategies and programs
• Technical leader with extensive industry knowledge and viewed as an innovative thought leader
• Strategic thinking – Expert
• Project management / program management – Expert
• Verbal & written communication skills – Expert
• Facilitation capabilities – Preferred
• Analytical and problem‑solving skills – Expert
• Influence skills – Expert
• Collaboration & team skills with a focus on cross‑group collaboration – Expert
• Able to manage ambiguity
• Data‑driven decision making

Salary: $110,500.00 - $192,500.00

Pay Type: Salaried

BMO Financial Group’s total compensation package will vary based on factors such as location, skills, experience, education and qualifications for the role. It may include performance‑based incentives, discretionary bonuses and other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance and retirement savings plans.

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