Event Venue Supervisor

Evergreen is seeking two Event Venue Supervisors to join our team.

We are a national non-profit transforming public spaces in our cities for the health of people and our planet. With over 30 years of championing urban sustainability, we see the potential of our cities to solve some of the biggest issues facing our time and believe that our public spaces are the key to unlocking it. We see beyond the spaces that exist today and imagine them transformed into places where people and nature thrive.

The Evergreen Brick Works site, where our head office is located, is built on the sovereign territory and waterways of the Haudenosaunee, Wendat, and Anishinaabe Nations. These nations continue to be the original governments, continuing leaders and decision makers that govern these lands.The territory is governed by Treaty 13 signed by the Mississaugas of the Credit. Treaties remind everyone of our mutual responsibilities to these Nations and the many First Nations, Métis, and Inuit who call this land home.

Why Evergreen?

In staff engagement surveys, Evergreen employees consistently report that their colleagues are one of the best things about working here. What else is in it for you?

• Access to mental health resources for all staff
• Employee Resource Groups (ERGs) that support staff who are Indigenous, racialized, or 2SLGBTQ+, as well as ERGs for allyship learning, and to support caregivers of all kinds.
• Active workplace committees, including Health & Safety, IDEA, and Employee Engagement.
• Access to informal and formal skills development and resume building opportunities.
• A beautiful head office location surrounded by nature at Evergreen Brick Works, with a free shuttle bus from Broadview Station.

Key Accountabilities

A day-in-the-life of this role might include:

• Ensuring client and guest satisfaction throughout the event.
• Assisting clients and guests with special requests as required.
• Problem-solving event issues that arise on site.
• Representing Evergreen in a professional and courteous manner.
• Acting as the client point of contact for all venue related event logistics.
• Acting as the Evergreen point of contact for all suppliers at the event including but not limited to caterer, staffing agency, audio-visual, security and décor.
• Ensuring the venue is at a state of readiness at the beginning and end of the event.
• Supervising load-in and out of equipment, rentals, etc.
• Liaising with Event Manager to ensure event set up and itineraries are followed and on track.
• Supervising beverage staff and reconcile opening and closing beverage inventory.
• Liaising with event suppliers as necessary.
• Facilitating the support of Facilities and Hospitality Teams as required by the event.
• Liaising with off-site emergency contacts as necessary.
• Ensuring compliance with requirements of the provincial liquor legislation at all times during events.
• Ensuring that the venue is run in a safe, orderly and disciplined manner in accordance with Evergreen's policies and Health & Safety requirements.
• Seasonally, supporting retail operations of the Sipping Container, including serving customers.

What You’ll Bring

Success in this role will be supported by the following target qualifications and core competencies.

• Hospitality experience required, with a preference to catering, staffing agency or event venue experience.
• 1+ years in a team supervisor role.
• Demonstrated background in customer service.
• Smart Serve certified, or willingness to get.
• Food Handler certified, or willingness to get.
• First-aid/CPR certification an asset.

Aren’t sure if you check every requirement on this list? That’s ok! We are still interested in hearing from you. We’d love to learn more about how your unique experience might make you a great addition to Evergreen.

Still Interested? Here are some other things you should know!

• This is a casual, permanent role to fill two vacant positions. (Irregular and variable number of hours, but typically less than 16 hours per week.)
• The target hire rate for this role is $25.00 per hour. To ensure equity and transparency, our target hire rates are real and are not flexible. If this posted rate does not meet your needs, we ask that you save your application for a time when there is a role and salary that is a fit for you.
• Vacation pay equal to 4% of wages earned.
• This role is supervised by Senior Manager, Events & Logistics.

Working Conditions

• Position is based out of Evergreen's head office at Brick Works in Toronto.
• Working anywhere across the 11-acre site, including outdoors.
• Fast paced, public-facing environment.
• Working hours are varied and depend on event bookings. Availability on evenings, weekends, holidays, some early mornings may be required.
• Standing and walking for extended periods of time.
• Some lifting of heavy objects (25 lbs).

We're always learning, so please reach out at any stage of the application process if you require support or adaptations. Evergreen is committed to fostering an inclusive and accessible work environment. We are an equal opportunity employer and welcome applications from all qualified individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Evergreen will provide accommodations throughout the recruitment cycle to applicants who request them.

Evergreen uses a people-focused approach to evaluating applicants. We do not utilize artificial intelligence during the recruitment process.

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