System Engineer I

Role Summary

We seek a System Engineer I specializing in device management to join our Corporate IT team. The ideal candidate administers macOS and Windows device management systems, has strong scripting expertise, maintains compliance and security policies, and handles a variety of endpoint management tasks in their current or prior roles. The System Engineer will lead projects, provide strategy, ensure system reliability, and mentor team members on EPM systems. If you’re solution‑oriented, comfortable learning new technology, and passionate about continuous improvement, we are looking for someone like you.

Responsibilities

• Global fleet management of macOS & Windows devices
• Security and compliance policy management
• Incident response
• Integration and automation with directory systems and third‑party tools
• Asset and metrics management
• Planning and contributing to Agile Scrum teams

Minimum Qualifications

• Minimum five years of relevant hands‑on experience implementing and maintaining MDM products such as Intune, Jamf, or Iru
• Programming skills in sh, bash, ps, and python
• Proficiency in application distribution, security controls and compliance, user and device management, and tenant administration
• Hands‑on experience with Entra ID and Okta
• Strong working experience with Windows, macOS, Linux, or Unix operating systems
• Strong understanding of compliance and security policies
• Experience in vulnerability and patch management, and device posture assessments
• Excellent problem‑solving skills and ability to handle technical incidents
• Strong communication skills and ability to work collaboratively with cross‑functional teams
• Superior troubleshooting skills, resourcefulness, and a desire to learn new technologies
• Strong analytical and communication (oral and written) abilities
• Dedicated team player able to build consensus and negotiate
• Ability to manage simultaneous assignments and priorities

Preferred Qualifications

• BSc degree in Computer Science
• Jamf 400 or equivalent certifications for systems administrators, such as Microsoft Certified Solutions Expert
• Experience using Intune MDM, Google MDM, Jamf MDM, or Iru MDM
• Patch Manager Plus or similar patch management tools
• Experience with Amazon Workspaces, Laptop PAM (BeyondTrust), LAPS, Remote Assist tools, Asset Management Quarterly Process, Security and Compliance Policy Maintenance, Zero Trust Access System (Island Browser, Device Certificates), Device Software Inventory, Device Security Compliance Metrics
• Okta workforce identity certifications, such as Okta Certified Administrator
• Experience with cloud‑based VDI solutions
• Familiarity with Apple Business Management and Apple Enterprise Services
• macOS Shell expertise and strong scripting experience in Python, Shell, or similar
• Networking knowledge

Benefits and Perks

• Generous paid vacation plus time off for your birthday
• Work from anywhere for up to 20 days per year
• Company‑paid therapy sessions through SpringHealth
• Company‑paid subscription to Headspace
• Annual company‑wide week off (recharge without a pile‑up of work)
• Paid parental leave
• Paid volunteer time
• Development Dollars and leadership development access to thousands of on‑demand e‑learnings
• Travel discounts and employee resource groups
• 20 days of paid time off
• Private health and dental insurance
• Life and disability insurance

Compensation

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $70,000 – $90,000 CAD. Compensation is determined by external market benchmark data, geographic location, and relevant experience.

Work Environment & Flexibility

Our schedule is tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, you may be expected to manage communications outside of regular working hours to collaborate with international colleagues, respond to restaurant partners, or address urgent matters. We abide by and consider local laws and regulations.

EEO Statement

We’re committed to creating a workplace where everyone feels they belong and can thrive. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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