Success Advisor

Location: Greater Toronto Area, Ontario | Hybrid (3 days onsite, 2 days remote)

Language: Excellent verbal and written communication skills in English are required.

Duration: Contract until June 29, 2027

Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (37.5 hours/week). Flexible schedule available (e.g., 8:00 a.m. to 4:00 p.m.).

Background Check Requirement: Criminal Record Check is requried.

About the Opportunity

Our client, a leading public sector organization, is seeking a Success Advisor to support an innovative workforce development initiative that helps individuals build meaningful careers within a dynamic airport environment. This is an opportunity to make a lasting impact by connecting local talent with employment opportunities while supporting participants throughout their career journey.

Working closely with community organizations, employers, and training partners, you will play an important role in helping participants successfully transition from training into long-term employment. If you are passionate about career development, relationship building, and creating positive outcomes for diverse communities, this role offers the opportunity to make a real difference every day.

What's in it for You

• Join a collaborative team committed to strengthening communities through meaningful employment.
• Make a direct impact by helping individuals launch sustainable careers within one of Canada's largest employment hubs.
• Build relationships with a diverse network of employers, community partners, and industry leaders.
• Contribute to innovative workforce development programs that create lasting social impact.
• Work in a culture that values collaboration, continuous improvement, diversity, equity, and inclusion.
• Grow your experience in career development, employer engagement, and program delivery while making a measurable difference.

Your Responsibilities

• You'll provide one-on-one coaching and career guidance to participants throughout training, job placement, and the first three months of employment.
• You'll prepare participants for success by supporting resume development, interview preparation, and airport-specific job readiness workshops.
• You'll match participants with employment opportunities aligned to their training in roles such as Ramp Agent, Customer Service, retail, hospitality, and other airport-based positions.
• You'll build and maintain relationships with airport employers to understand hiring needs and develop targeted recruitment strategies.
• You'll coordinate job fairs, networking opportunities, employer outreach, and community engagement initiatives that connect participants with career opportunities.
• You'll monitor participant engagement, employment outcomes, and retention metrics, using insights to strengthen future programming.
• You'll collaborate with community partners and internal stakeholders to deliver a seamless participant experience while developing practical career resources and tools.

Skills and Qualifications

• 3 to 5 years of experience in career development, recruitment, learning, mentorship, or workforce development.
• Post-secondary education in a related discipline.
• Demonstrated experience supporting individuals from diverse and underrepresented communities in achieving employment success.
• Strong relationship-building skills with the ability to engage employers, community partners, and participants.
• Excellent written and verbal communication skills, with strong presentation and facilitation abilities.
• Proficiency with Microsoft Office and experience using technology to support reporting, communication, and program delivery.
• A proactive, collaborative mindset with strong problem-solving skills and the ability to thrive in a fast-paced environment.

Note from the Hiring Manager

"We're looking for someone who genuinely enjoys helping people succeed. If you're energized by building relationships, solving challenges, and creating opportunities that positively impact individuals and communities, we'd love to meet you."

Why Partner with Altis

If you've never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you're a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.