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vTech Solution
Technical Solutions ManagervTech Solution • Toronto, ON, Canada
Technical Solutions Manager

Technical Solutions Manager

vTech Solution • Toronto, ON, Canada
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description
Job Summary:

The Solutions Designer is responsible for managing and providing technical leadership to delivery teams implementing technology solutions that meet business needs. This role involves validating service provider outputs, managing incremental releases, collaborating with architecture teams to align solutions with technical roadmaps, and ensuring successful delivery of complex IT initiatives. The Solutions Designer leads virtual teams, oversees risk and vendor relationships, drives continuous improvement, and supports financial and operational excellence within the technology portfolio.

Responsibilities:
  • Validate solution designs, development artifacts, and quality control results to ensure alignment with business expectations.
  • Collaborate with Enterprise Architecture to translate roadmaps into actionable delivery plans.
  • Oversee quarterly production releases and manage release schedules and issue resolution.
  • Proactively identify and manage risks related to product delivery and release management.
  • Manage relationships with service providers, including reviewing statements of work and performance evaluations.
  • Design and build foundational technology and infrastructure solutions at scale, including cloud and virtualization technologies.
  • Collaborate with stakeholders to ensure solutions meet standards, policies, and business requirements.
  • Lead virtual teams of technical experts, project managers, and support resources.
  • Provide strategic leadership, develop staffing plans, and ensure team alignment with organizational goals.
  • Support financial stewardship by contributing to budgets, tracking expenditures, and identifying cost-saving opportunities.
  • Drive continuous improvement in delivery methodologies and technology maturity.
Required Skills & Certifications:
  • Post-secondary degree or diploma in Computer Science, IT, Engineering, Business Administration, or related field, or equivalent experience.
  • Minimum eight (8) years of experience delivering midsize-to-large, complex IT initiatives.
  • Experience migrating on-premises applications to cloud platforms (10+ years preferred).
  • Microsoft Azure Solutions Architect Expert certification.
  • TOGAF Enterprise Architecture Foundation/Practitioner certification.
  • Strong knowledge of product solution delivery, application lifecycle management, and Agile methodologies.
  • Experience managing vendor relationships and service provider performance.
  • Proficiency with Agile lifecycle tools such as JIRA and Confluence.
  • Leadership experience managing virtual teams and cross-functional stakeholder collaboration.
Preferred Skills & Certifications:
  • Agile certification (e.g., Agile Certified Professional, Certified Scrum Product Owner).
  • Certification in software development methodologies.
  • Project Management Professional (PMP) or PRINCE2 certification.
  • ITIL Foundations certification.
  • Experience with DevOps, Lean, Bimodal IT, and related emerging technologies.
  • Knowledge of advanced procurement processes and collaborative procurement.
Special Considerations:
  • May require off-hours work to support production releases and troubleshooting activities.
  • Must be comfortable leading discussions with vendors and stakeholders.
  • Ability to work effectively with remote and virtual teams.
Scheduling:
  • Standard work schedule with some requirements for off-hours support during releases and critical issue resolution.
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Technical Solutions Manager • Toronto, ON, Canada

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