Senior Director, Responsible AI

Job Description

What is the Opportunity? The Senior Director, Responsible AI is responsible for orchestrating and coordinating the AI Group's communication strategy with regulators across multiple jurisdictions. This strategic leadership role ensures that all regulatory communications reflect RBC's commitment to responsible AI principles while maintaining consistency, integrity, and technical robustness across the organization. The role bridges internal stakeholder coordination across business units and functions with external regulatory engagement, and progressively evolves to include driving AI risk literacy and responsible AI education initiatives enterprise-wide.What will you do?

• Regulatory Coordination & Strategy Internal Stakeholder Alignment AI Risk Literacy and Education Employee Engagement & Inspiration Continuous Monitoring & Governance People Leadership & Development

  Orchestrate and coordinate AI Group's regulatory communication strategy across different jurisdictions;

  Develop messaging frameworks that align with RBC's Responsible AI principles;

  Ensure all regulatory submissions and communications maintain technical accuracy and organizational consistency.

  Coordinate with business units and functions across the bank to ensure consistent messaging to regulators;

  Act as central point of liaison between AI Group and other departments with respect to regulatory engagements;

  Resolve conflicts and ensure unified organizational voice in regulatory communications.

  Partner with HR and Corporate Communications to develop and drive AI risk literacy programs across the bank;

  Design and deliver training initiatives on responsible AI principles;

  Create compelling content and educational materials that increase organizational AI fluency.

  Develop and deliver storytelling-based communication initiatives to educate and inspire employees about RBC's Responsible AI principles;

  Build organizational commitment to responsible AI practices;

  Establish thought leadership on AI governance and responsible innovation.

  Monitor regulatory landscape and emerging best practices;

  Provide recommendations for evolution of RBC's Responsible AI framework;

  Maintain documentation and reporting on regulatory engagement activities.

What will you need to succeed?

• Regulatory Acumen - Deep understanding of financial regulatory frameworks across multiple jurisdictions; ability to navigate complex regulatory landscapes; demonstrated success in regulatory engagement and submissions.

• Technical Proficiency - Sufficient technical depth in risk management and technology to effectively communicate with regulators; ability to understand and articulate technical governance frameworks; fluency in AI/ML concepts and terminology.

• Stakeholder Coordination - Exceptional ability to coordinate across diverse internal stakeholders; strong cross-functional leadership; experience managing competing priorities and building consensus.

• Communication & Storytelling - Exceptional written and verbal communication skills; ability to craft compelling narratives that inspire organizational commitment; talent for distilling complex topics into clear, engaging messages.

• Strategic Thinking - Ability to develop forward-looking regulatory and organizational strategies; capacity to anticipate emerging issues; strategic vision for responsible AI culture building.

• Project Management - Strong ability to manage multiple initiatives simultaneously; experience developing and executing large-scale organizational programs; track record of delivering results on schedule.

• Change Management - Experience driving organizational culture change; ability to influence without direct authority; skill in overcoming resistance to new initiatives.

Must Have:

• Bachelor's degree in a relevant field (e.g., Business, Finance, Law, Computer Science, Risk Management, or equivalent professional experience)

• 10+ years of professional experience in financial services, regulatory affairs, or risk management

• Minimum 5 years of direct experience liaising with financial regulators or regulatory bodies

• Demonstrated experience in IT risk management, governance frameworks, or technology governance

• 3+ years of people leadership and team management experience

• Proven ability to translate complex technical concepts for non-technical audiences

• Track record of developing and implementing large-scale organizational communication or education initiatives

• Experience working in matrix organizational environments and coordinating across multiple stakeholders

Nice to Have:

• Professional certification in IT risk management (e.g. CISSP, CRISC)

• MBA or advanced degree in Business, Technology, Law, or Risk Management

• Certifications in AI governance, ethics, or responsible technology

• Experience in financial regulatory bodies or supervisory roles

What's in it for you:

• Lead AI transformation at one of Canada's largest and most respected financial institutions, with direct visibility to Group Head and Operating Committee level leadership at RBC

• Shape the mandate and culture of a newly formed, high-impact function within RBC's AI Group

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact from a local-to-global scale

About the AI Group:RBC's AI Group is the AI accelerator for RBC, with a focus on driving the shift from early-stage AI projects to scaled, client outcomes that amplify the impact of RBC's people. In addition to helping scale the biggest AI opportunities at RBC, the AI Group is responsible for advancing research into emerging use cases across generative and agentic AI, while maintaining expertise in security, responsible AI and regulatory expectations. The Business Enablement function within the AI Group partners with LOBs and Functions to set AI ambition, originate transformation opportunities, and frame programs for delivery — ensuring RBC remains at the frontier of AI-enabled value creation.