Software Engineer II (Salesforce CRM / Loyalty Cloud)

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Pay Details: $81,600 - $115,200 CAD (Role eligible for commission based earnings plus base pay earnings based on local minimum wage.)

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Technical Must Haves

• 5+ years IT Software Engineering experience
• 2+ years experience designing/operating/supporting Salesforce Loyalty Management or Salesforce CRM (Core)
• Very comfortable developing APEX code from scratch and enhancing existing APEX code including debugging
• Familiar with triggers and how to use triggers to manage business processes
• Proficient using SOQL/SOSL and Data Loader
• Expert knowledge of Salesforce Loyalty Mgmt configuration components
• Expertise building flows and DPE logic within Loyalty Mgmt
• Experience with Lightening LWC
• Very comfortable creating and updating Loyalty Program Process Rules for processing Transaction Journals
• Comfortable designing data models and building ER diagrams
• Leveraged CI/CD pipelines previously to manage change from development through production
  • Including experience with SF changes sets
  • Including Git/Github
  • Including Jenkins
• Expertise executing performance testing and optimizations/scaling as needed
• Experience with SF native integrations with other SF products (CDC, MCE, MCP)
• Hands on working experience with Jira and Confluence

Must Have Soft Skills

• Logical, creative thinker who can convert design into manageable configurations/components to deliver expected outcomes
• Experience working in a scaled Agile framework
• Mentor who works with junior Software Engineers in a collaborative manner to enhance the skills of the pod
• Very comfortable delivering application demos for small to medium size groups
• Able to work independently, within a team, with internal/external business and technology partners
• Highly organized, self‑motivated, and customer oriented
• Strong analytical and problem solving skills
• Excellent written and oral communication skills
• Deliver effective and efficient solutions ensuring that the project deliverables are on time, within budget, and adhere to corporate quality and security standards

Nice to Have

• Prior experience working with Marketing organizations
• Some experience with Veracode and Sonarcube
• Experience with Loyalty Management Referral Management package
• Hands on experience with Salesforce Customer Data Cloud (CDC/CDP) and Salesforce Marketing Cloud Personalization/Engagement (MCP/MCE)
• Knowledgeable with SF licensing, especially those licenses aligned to Loyalty Management
• Understands Mulesoft integration techniques

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

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