What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
We’re looking for a highly skilled Senior Manager – Risk Operations to help build and lead our Canadian operational risk function for a leading online gaming operator.
In this pivotal role, you’ll take direction and collaborate closely with global leadership across Fraud, Payments, AML, Responsible Gaming (RG), Enhanced Due Diligence (EDD), and Customer Verification. You’ll be responsible for establishing and managing front-line operational teams in Canada, overseeing KYC, fraud prevention, payments risk, and AML monitoring while ensuring compliance with regulatory standards.
As a key leader in the first line of defence, you’ll drive operational delivery, incident management, and escalations to the Compliance function, maintaining alignment with the group’s global risk strategy. You’ll play an integral role in embedding a strong risk culture, improving processes, and protecting customers through effective governance and oversight.
What are we looking for?
Desirable
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)
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