This is a Senior Technical Support Engineer role you own the technical health of your deployments end to end: when the AI gets something wrong you find out why digging through conversation logs refining prompts analyzing data and working with engineering on fixes then you get on a call and explain it to the customer in plain language.
You sit at the intersection of product engineering and customer success: technical enough to troubleshoot the AI yourself communicative enough to be your customers most trusted point of contact.
About Us:**
STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for residents of more than 2.5 million homes across North America. And we are on a mission to build the worlds first AI property manager. Want to come along for the ride
STAN is also an award-winning platform having been recognized by Rogers FedEx George Brown College StartUp Canada the Waterloo Accelerator Centre and more!
To learn more feel free to visit us at (.)ai
Nice to Have
If youre a closer who is passionate about AI and ready to disrupt a massive industry we want to talk to you!
Senior Technical Support Engineer • Toronto, Ontario, Canada
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