Media Account Supervisor

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Media Planning and Buying

Job Description

WHO WE ARE

Touché! has been growing since 1995. We are a media agency powered by Omnicom Media Group, a world leader in marketing communications. Our creativity and passion have enabled us to obtain large national accounts; numerous provincial, national, and global awards; and the title of agency of the year in Canada in 2015, 2017, 2018, and 2020.

We are continually reinventing ourselves. As media becomes more complex, so does our realm of expertise. We are continually improving our strategy and planning of traditional, digital, and social media. We support our clients in all their media needs, from search engine marketing (SEM/SEO), business intelligence, programming, and distribution.

Touché! has refused to become a "big company," choosing instead to be a "big start-up." Innovation, collaboration, and passion are our core values, and we care about our employees. We are looking to expand our passionate team. Touché! is the strength of a network, the agility of a start-up.

What We Are Looking For

You will manage client relationships and develop integrated multimedia campaigns that drive media performance and business results, while ensuring effective budget management, timely project delivery, and strong partnerships with both internal teams and external partners. You will provide strategic market insights and mentorship to junior team members, maintaining a culture of continuous optimization and staying ahead of industry trends to maximize campaign effectiveness and client value.

Main Responsibilities

• Ensure excellent daily customer service on assigned accounts.
• Develop strong business relationships with agency partners.
• Develop original multimedia campaigns in synergy with brand strategies. Plan, develop and present integrated media recommendations.
• Propose and apply effective solutions in problematic situations with partners, the client or relating to campaigns.
• Take a hands‑on approach with clients, establishing a culture of media performance that familiarizes customers with the tools and research available to the agency.
• Generate organic revenue in collaboration with managers, and contribute to the value proposition of campaigns.
• Ensure the implementation of project plans, timelines, costs and delivery performance of projects.
• Master the management of clients' budgets, both from a billing/BCR perspective and in collaboration with supervisors for Cognos forecasting management.
• Ensure adequate follow‑ups for the smooth running of campaigns (performance reporting, material monitoring and management and other special projects/sponsorships, monitoring and approval of invoices/BCRs/contracts).
• Accompany his/her Assistant Strategists in the realization and coordination of campaigns.
• Collaborate with superiors in the periodic evaluation of the Assistant Strategists under his/her responsibility.
• Monitor trends, issues, opportunities, and best practices in the market, and use them for their own recommendations to clients or superiors.

WE WANT TO KNOW YOU IF YOU HAVE

• 3 years experience in media planning
• Holistic understanding of media
• Leadership, initiative and autonomy
• Organization and rigor
• Good stress and priority management
• Creative spirit and sense of innovation
• Strong negotiation skills, and ability to influence
• Perseverance and tenacity
• Strong communication skills: excellent active listening, and interpersonal skills

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

CAD 65,000.00 - CAD 75,000.00

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