Claims Analytics Specialist

The Opportunity

Are you looking for a caring collaborative values-driven workplace with inspiring teammates and leaders Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world Look no further than Zurich Canada.

If you have senior-level experience in claims analytics business intelligence and turning complex data into clear business recommendations we would love to hear from you.

Zurich Canada is currently looking for a Claims Analytics Specialist to work from our Toronto office and help advance data-driven decision-making across Claims through high-quality analytics reporting and insights.

You will partner with Claims leaders and business stakeholders to understand priorities identify trends and opportunities and translate complex data into practical recommendations. You will use modern analytics tools such as Power BI SQL DAX Python and Databricks to build scalable reporting solutions improve insight generation and design predictive models that help address claims-related issues such as severity trends leakage cycle time operational performance and portfolio risk.

This is a unique opportunity for a senior analytics professional to influence how Claims uses data strengthen decision support and contribute to a collaborative environment where your expertise and perspective matter. This posting is for an existing vacancy.

Zurich Canada uses artificial intelligenceenabled tools to support certain aspects of the recruitment process including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence which may include time in the office or market-facing engagements.

What you will do

Lead the development of claims analytics dashboards and reporting solutions that support operational performance portfolio insights and strategic decision-making.
Partner with Claims leaders and cross-functional stakeholders to understand business challenges define analytical requirements and translate needs into scalable data solutions.
Design and develop predictive models and analytical approaches that help tackle claims-related issues including severity frequency leakage cycle time triage reserving indicators and operational efficiency.
Build and maintain Power BI dashboards semantic models and performance reporting using strong data modelling practices and DAX.
Extract transform validate and analyze large claims datasets from multiple sources.
Apply Python and Databricks to support advanced analytics automation data preparation predictive modelling and repeatable analytical workflows.
Identify claims trends anomalies root causes and improvement opportunities then communicate findings through clear recommendations and business narratives.
Ensure data accuracy consistency and quality across claims reporting and analytics deliverables.
Act as a senior analytics partner by advising stakeholders on measures assumptions methodology and interpretation of results.
Support continuous improvement by recommending opportunities to automate reporting streamline processes and strengthen analytics practices across the Claims function.
Contribute to team goals mentor less experienced team members where appropriate and help build a collaborative high-performing claims analytics capability.

Job Qualifications - What you bring to the table

Required:
Bachelors Degree in Computer Science Data Analytics Mathematics Statistics Business Analytics or a related field
5 or more years of experience in analytics business intelligence or data-driven decision support
Experience developing analytics solutions using Power BI SQL and DAX with the ability to design effective data models reports dashboards and business performance measures

Preferred:
Senior-level experience in claims analytics insurance analytics business intelligence or operational performance reporting
Strong Power BI development skills including data modelling semantic models dashboard design measures and DAX
Advanced data mining skills including querying joining transforming validating and reconciling large datasets
Experience designing developing validating and interpreting predictive models that address claims-related business issues
Experience using Python for data analysis automation data preparation predictive modelling or advanced analytics
Experience working with Databricks or similar cloud data platforms
Strong analytical and problem-solving skills with the ability to identify trends root causes and actionable improvement opportunities
Experience translating complex data into clear recommendations for senior stakeholders
Strong verbal and written communication skills with the ability to explain methodology assumptions and insights in business-friendly language
Strong attention to detail and commitment to data quality accuracy and consistency
Collaborative mindset with the ability to work across Claims Data IT Finance Operations and other business teams
Insurance or claims domain knowledge is strongly preferred

At Zurich Canada we are committed to pay equity. We determine compensation based on objective criteria such as skills experience and internal equity. The salary range for this position is $90000 -$110000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location specific responsibilities and individual qualifications. As required by local law Zurich provides in good faith a reasonable compensation range but starting salaries may exceed this range based on a candidates skills and experience.

About Us

Zurich Canada is part of the Zurich Insurance Group a multi-line insurer with approximately 55000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies including multinational corporations in the Canadian commercial market for 100 years. With over 650 employees in offices across the country Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .

A future with Zurich

Now is the time to move forward and make a difference. At Zurich we want you to share your unique perspectives experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today we serve more than 25 industries from agriculture to technology and insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse behaviors are inclusive actions drive equity and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people our customers and the communities we serve.

As a global company Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together diversity and inclusion bring us closer to our common goal: exceeding our customers expectations. Zurich is committed to providing a diverse inclusive and barrier-free environment resulting in an accessible organization for employees customers and other parties who interact with or on behalf of Zurich. We strive to achieve a workplace free of discrimination of all forms including discrimination on the basis of physical or mental disability or medical condition. If you are interested in a job opportunity please advise if you require an accommodation so we can work with you to provide a more accessible process.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor please use our Recruiting Agency Portal for resume submission.

Only applicable for Canada: For Zurich Canadas commitment to diversity and accessibility please click here. If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltds recruitment management system please email your request to have your job profile deleted from the system by clicking here. Zurich Insurance Company Ltd 100 King St. W. Suite 5500 Toronto ON M5X 1C9.

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 90000 - 110000