Senior Manager, Third Party Lifecycle Oversight (5213)

Description

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The Senior Manager, Third Party Risk Management (TPRM), Third Party Lifecycle Oversight, will play a key leadership role, at every stage of the third-party lifecycle, in strengthening second-line oversight of risk across TD. This role will help lead assurance and challenge functions including the identification, assessment, escalation, and reporting of risk attributed to both pre-contract and contracted third party relationships. The successful candidate will work closely with Legal, Procurement, Business, Risk, Compliance, Technology, and control partners to support consistent monitoring of risk management activities, alignment with TD’s risk appetite, adherence to regulatory expectations and enterprise TPRM Policy and Standards.

Key Accountabilities

• Provide independent oversight and effective challenge of pre-contract and post-contract third-party risk management activities to ensure alignment with enterprise policies, standards, and regulatory expectations.
• Oversee the review and approval of third-party renewal engagements with changing risk profiles, ensuring appropriate risk assessments and mitigation strategies are applied.
• Manage and continuously enhance the Third-Party Risk Assessment (TPRA) methodology, including assessment frameworks, risk rating models, procedures, and governance requirements.
• Review and approve contract deviations from established Third-Party Risk Management standards, providing risk-based recommendations and escalation where required.
• Review and approve subcontractor control assessments, ensuring risks arising from fourth-party relationships are appropriately identified, assessed, and managed.
• Provide oversight and challenge of ongoing third-party monitoring activities, ensuring emerging risks, performance concerns, and control deficiencies are identified and addressed in a timely manner.
• Prepare and present third-party risk insights, trends, and key risk indicators to senior management and governance committees, facilitating informed risk-based decision-making.
• Partner with business, procurement, legal, compliance, operational risk, and other stakeholders to strengthen third-party risk practices across the enterprise.
• Drive continuous improvement of third-party lifecycle oversight processes, tools, and controls to enhance risk management effectiveness and regulatory compliance.

Drive Shareholder Value

• Enable adherence to enterprise third-party risk and operational resiliency frameworks and methodologies.
• Ensure third party risk and resiliency programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities.
• Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate.
• Ensure applicable internal and external requirements are followed within team (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Participate in cross-functional/enterprise/initiatives as a third party risk and resiliency subject matter expert helping to identify risk/provide guidance for complex situations.
• Conduct internal and external research; support the development/delivery of presentations/communications to management or broader audience.
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices.
• Monitor service, productivity and assess efficiency levels within own team and implement continuous improvements where opportunities exist.
• Lead, facilitate, and implement actions/remediation plans to address performance, risk, or governance issues.
• Actively manage relationships within and across various business lines, corporate, and functions and ensure alignment with enterprise and regulatory requirements.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Enable Employee and Team Engagement

• Actively lead a team of risk professionals, participate as a member of the TPRM leadership team, and support a positive work environment that promotes quality, innovation, and teamwork.
• Ensure timely communication of issues and points of interest.
• Provide thought leadership and industry knowledge and participate in knowledge transfer across the team and broader set of stakeholders and partners.
• Stay current on third party risk and resiliency related emerging trends, and grow knowledge of the business, tools, and methodologies.
• Participate in personal performance management and development activities, including cross training team members.
• Keep team and executive informed on the status and progress of projects, and relevant information on day-to-day operations.
• Contribute to team development of skills and capabilities through mentorship, knowledge-sharing, and leveraging experience and best practices.
• Lead, motivate and develop relationships with internal and external partners and stakeholders to develop collaborative, productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador (internally and externally) for Third Party Risk and Operational Resiliency, broader Non-Financial Risk, and the bank.

Bring Breadth & Depth of Experience

• Recognized as top level third party risk expert with significant depth and breadth of expertise in third party risk management and operational resiliency.
• Senior specialist with demonstrated capability to deliver advisory services to executives, business leaders, and risk management leadership.
• Integrates knowledge of enterprise, business, segment and risk strategies into program design, policy, and operating standards.
• Anticipates emerging trends, regulatory changes, and risks and recommends forward looking improvements.
• Provides innovative thinking to develop new solutions.
• Maintains familiarity with TPRM influencers outside of the bank such as regulatory requirements, banking industry best practices, standards/frameworks, current events, etc.

Experience & Education

• Undergraduate degree required (business, engineering, technology, mathematics, or economics focused preferred).
• Graduate degree (e.g., MBA, MaSc., etc.) beneficial.
• 10+ years relevant experience, including demonstrated experience in second line of defence function with accountability for oversight of a business / key non-financial risk domain.
• Strong acumen in third party risk (including knowledge of contracts, vendor management, procurement, and associated processes) and third party operational resiliency.
• Ability to drive team's work portfolio independently, with awareness of when to escalate.
• Strategic and operational awareness.
• Excellent storytelling and presentation skills.
• Demonstrated ability to stakeholder and partner in a matrixed environment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet