Yardi Business Application Support Analyst

A leading Canadian non-bank mortgage lender managing a $3B commercial real estate portfolio is seeking a Yardi Business and Application Support Analyst for an approximately one-year contract. Operating as a critical link between IT, Finance, and operational stakeholders, this role is responsible for maintaining system stability, driving process efficiencies, and enforcing strict accounting controls across the enterprise platform.

In this role, you will act as the primary point of contact for configuring, troubleshooting, and optimizing key Yardi modules, including Voyager 7 (Elevate), Investment Accounting, PayScan, and Construction Manager. Core responsibilities include developing custom SQL queries and extracts, managing user access via YardiOne, coordinating system upgrades and testing, and conducting data quality reviews to ensure audit readiness and regulatory compliance.

Advantages
This contract opportunity offers an exceptional chance to drive high-impact technology and financial process optimization across a $3 billion real estate portfolio. As a Yardi Business and Application Support Analyst, you will bridge the gap between IT and Finance, gaining hands-on exposure to advanced platforms like Yardi Voyager 8 (Elevate), Investment Accounting, and PayScan. Beyond day-to-day support, you will lead system upgrades, leverage SQL for complex data analysis, and shape financial controls.

Working with a premier Canadian lender with a 25-year track record provides high visibility with cross-functional leadership. It is the ideal role to sharpen both your technical capabilities and financial acumen while building high-level expertise in real estate FinTech

Responsibilities
As the primary functional point of contact for the Yardi platform, this role oversees day-to-day system administration, user support, and module optimization. Responsibilities include configuring and maintaining key Yardi modules—such as Voyager 7s/8 (Elevate), PayScan, Investment Accounting, AP/AR, GL, Procure to Pay, BillPay, and Construction Manager—while maintaining a structured support queue to troubleshoot and resolve issues promptly. Additionally, the analyst manages user permissions, YardiOne dashboard setups, and regular access reviews to support audit requirements and internal controls.

Working closely with Finance and operational teams, the position ensures all accounting workflows align with internal controls, regulatory policies, and financial reporting standards. A major component of this role involves leveraging SQL to build custom queries, reports, and data extracts for stakeholders, alongside performing rigorous data quality reviews and data cleansing to establish governance standards and protect overall system integrity.

Beyond routine maintenance, the analyst leads system upgrades, release cycles, and regression testing to preserve platform continuity, while serving as the primary liaison with Yardi vendors for integrations and escalations. The role also drives continuous process improvements by managing change requests, documenting system configurations and process maps, and delivering both scheduled and on-demand user training to reinforce proper accounting usage across the enterprise.

Qualifications
Candidates must possess a strong foundation in accounting and finance, backed by post-secondary education in Accounting, Finance, Business Administration, or a related discipline, along with at least five years of experience in accounting systems support, financial systems analysis, or business analysis. The ideal candidate brings deep expertise in financial controls, regulatory reporting standards, and core accounting workflows (AP, AR, GL, and Investment Accounting), alongside hands-on technical proficiency with Yardi Voyager or comparable enterprise accounting platforms. Demonstrated strength in financial data analysis—specifically complex account reconciliations, dataset transformations, and data cleansing—is essential, as is experience developing financial reports, extracts, and queries (SQL preferred) for Finance, Audit, and executive stakeholders. Additionally, candidates must exhibit a rigorous focus on financial data integrity and audit readiness, exceptional problem-solving skills, and the communication ability to translate complex technical system configurations into clear, accounting-focused business terms.

Summary
A leading Canadian commercial mortgage lender with a $3 billion portfolio is seeking a Yardi Business and Application Support Analyst for an approximately one-year contract. Functioning at the intersection of IT, Finance, and Accounting, this role is dedicated to maintaining platform stability, streamlining core financial workflows, and ensuring strict audit compliance and internal controls across the enterprise. The analyst will optimize key Yardi modules—including Voyager 7 (Elevate), Investment Accounting, PayScan, AP, AR, and GL—while executing complex financial data reconciliations and leveraging SQL to build custom reporting and data extracts for Finance and Audit stakeholders. Beyond day-to-day functional support, the position leads system upgrades, drives data governance, and aligns platform configurations with financial reporting standards to enhance overall operational efficiency.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.