POSITION Summary
Under the supervision of the Manager, Career and Student Services, the Student Services Navigator (SSN) is the front-facing and initial point of contact for St. Lawrence College community members (including prospective students, students, staff, alumni, and guests). The primary focus of the role is to provide an exceptional service with the goal of enhancing the students’ experience through addressing their needs or providing an effective referral.
QUALIFICATIONS
Education and Experience:
A minimum of a 2-year diploma.
A minimum of 2 years’ experience in a digitized office setting, demonstrating outstanding customer service skills, professional conduct, and problem-solving abilities.
Other Required Qualifications:
Physical/Work Environment Essential Requirements
The successful incumbent must have the ability to report to the work location.
SALARY AND TERMS:
Student Services Navigator • Kingston, Ontario, CA
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