Work Location:
Toronto Ontario Canada
Hours:
37.5
Line of Business:
Financial Crime Risk Management
Pay Details:
$96900 - $136800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The Manager Canada FCRM Training reports to the AVP FCRM Canada Training and Communications. This role leads the ongoing development implementation and maintenance of Business Line/FCRM-specific unit training activities and the overall success of the AML/ATF Sanctions and ABAC Specialized Training Program. The Manager Canada FCRM Training:
- Develops maintains and leads the execution FCRM training specific to business lines and /or FCRM teams in support of the Canada FCRM Training Program learning strategy and plan
- Lead multiple projects simultaneously with SMEs and stakeholders which includes end to end design development and delivery of training needs
- Delivers and manages the content for the design and build of training content by working with FCRM SMEs TD Learning & Development and selected Vendors where applicable with the goal of making sure that learning objectives are met and content is written in a way that ensures maximum benefit to learners
- Collaborates and works closely with GAML partners and subject matter experts to: Conduct information gathering meetings to validate training content has been developed in response to their identified learning priorities
- Oversees activities to identify Canada FCRM Program training needs including assessing and determining optimal solutions for delivering specialized FCRM training
- Leads the development of training content for complex FCRM training initiatives typically large in scale and strategic in nature
- Maintains current knowledge of global AML risks across the financial industry regulatory trends and changes
- Works collaboratively with TD Learning & Development (L&D) to make sure training deliverables align to business/organizational needs and meet TD L&D standards for execution and delivery
- Manage and develop FCRM Training Program content requirements including where applicable: Course list and content mapping against regulatory requirements & Project management of all training course development in support of FCRM SME partners
- Develops and incorporates sound evaluation and measurement strategies and tools in learning/training solutions
- Evaluates the effectiveness of training programs and the learning objectives were met for training participants
- Develops and incorporates sound evaluation and measurement strategies and tools in learning/training solutions
- Supports the consolidation of training completion data and associated reporting to various reporting committees
- Participate in responding to periodic exams/audits by regulatory bodies and Internal Audit with respect to request for information reviewing packaging and/or providing information directly to the requesting party and addressing any findings as required
- Consistently exercise discretion in managing correspondence information and all matters of confidentiality; escalate issues where appropriate
- Work closely with management team to support the development of Canada FCRM Training programs ensuring the optimal use of resources and leverage TDs operating model to maximize efficiency effectiveness and scale
- Contribute to the development of Canada FCRM Training strategic priorities aligned with annual Training Plans
- Strong knowledge and understanding of financial services business and organizational practices/ disciplines
Qualifications
- Bachelors degree or equivalent experience in addition to experience below
- 3 years relevant experience
- Experience in an AML financial crime operational risk or compliance role or strong business expertise within risk governance regulatory audit or compliance is required
- Strong financial services industry experience and AML experience
- Learning background considered as asset as would knowledge of authoring tools
- ACAMS certification considered an asset
- Excellent analytical writing development and editing skills to ensure consistency and quality in training materials and for various audiences
- Knowledge of AML/ATF legal and regulatory environment considered as asset
- Excellent time management and organizational skills with the ability to work in a fast-paced and ambiguous environment while managing multiple deadlines and priorities
- Effective stakeholder and partner engagement with a professional approach
- Highly motivated individual with a proven track record to deliver results
- Strong ability to apply critical thinking and to exercise sound judgement in making decisions and escalating as appropriate
- Strong ability to synthesize information distill and communicate complex information adapting to the needs of the training audience
- Ability to handle confidential information with discretion
- Well-developed project management interpersonal and problem-solving skills
- Ability to independently lead develop coordinate and implement program/project plans and activities to completion
- Ability to work collaboratively and build relationships across teams and functions
- Proficient with computer applications including Microsoft Office tools (e.g. Excel TEAMs Word PowerPoint)
- Ability to identify and recommend process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the team
- Knowledge/proficiency of web development processes and familiarity with authoring tools such as Articulate Camtasia Storyline etc.
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 96900 - 136800