Specialist, Modern Endpoint

Job Description

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking a Specialist, Modern Endpoint to join our team in the Toronto Office.

The Specialist, Modern Endpoint is responsible for designing, implementing, managing, and supporting enterprise endpoint management solutions using Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, and Windows Autopilot. This role ensures the secure, efficient, and compliant management of endpoint devices throughout their lifecycle across the organization.

The ideal candidate will have extensive experience in endpoint lifecycle management, operating system deployment, application packaging and deployment, device provisioning, endpoint security, compliance policy management, and Microsoft 365 endpoint administration. The successful candidate will work closely with infrastructure, security, and support teams to deliver modern workplace solutions, enhance the end-user experience, and maintain a secure, reliable endpoint environment.

Key Responsibilities:

• Design, implement, administer, and maintain enterprise endpoint management solutions using Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, and Windows Autopilot to support secure and efficient device management.
• Manage the complete endpoint lifecycle, including provisioning, Windows Autopilot deployment, operating system deployment (OSD), configuration, maintenance, upgrades, and device retirement.
• Package, deploy, update, and manage enterprise applications, including Win32, MSI, Microsoft 365 Apps, Microsoft Store, and line-of-business applications, while ensuring successful software distribution and lifecycle management.
• Administer Windows Update for Business (WUfB), software patching, BitLocker, Microsoft Defender, security baselines, and endpoint protection policies to maintain a secure computing environment.
• Configure and manage device compliance policies, Conditional Access integration, Microsoft Entra ID (Azure AD) device registration, and co-management between SCCM/MECM and Microsoft Intune.
• Develop PowerShell scripts to automate endpoint administration, monitor device health and compliance, generate reports, and optimize endpoint management processes.
• Provide advanced technical support by diagnosing and resolving complex issues related to device enrollment, Autopilot, operating system deployments, application installations, policy deployment, and endpoint performance.
• Collaborate with infrastructure, cybersecurity, networking, identity, and service desk teams to implement endpoint modernization initiatives, cloud migration projects, and enterprise technology solutions.
• Develop and maintain technical documentation, deployment procedures, standard operating procedures (SOPs), and knowledge base articles while ensuring adherence to organizational standards and best practices.
• Evaluate emerging Microsoft endpoint management technologies, recommend process improvements, and ensure endpoint management services comply with organizational security policies, regulatory requirements, and industry best practices.

What You\'ll Bring:

• Information Systems or a related discipline, or an equivalent combination of education and experience.
• Minimum of 5 years of experience in enterprise endpoint management, including Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), Windows Autopilot, and Microsoft 365 endpoint administration. Experience working in an Enterprise IT environment.
• Experience supporting enterprise applications in a legal/professional services environment is considered an asset.
• Demonstrated experience with Windows 11 administration, operating system deployment (OSD), application packaging and deployment, PowerShell scripting, Microsoft AVD, Microsoft Entra ID, device compliance, endpoint security, patch management, and co-management.
• Familiarity with networking fundamentals and infrastructure security practices.
• Strong troubleshooting and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top-up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A wellness spending account to foster employee well-being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs.

Compensation:

We offer a market-leading total rewards package with the expected range of the annual salary to be between $88,397 - $108,041.

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is a newly created role and does not replace an existing position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent department of the nature of the accommodation that you may require, to ensure your equal participation.

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