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Scotiabank
Director, Digital Products - Advised ClientsScotiabank • Toronto, ON, Canada
Director, Digital Products - Advised Clients

Director, Digital Products - Advised Clients

Scotiabank • Toronto, ON, Canada
22 days ago
Job type
  • Full-time
Job description

Requisition ID: 266959

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are seeking an experienced and strategic leader for the role of Director, Digital Product – Advised Clients. Reporting to the Head, Digital Product Management, Global Wealth Management (GWM), this individual will be responsible for shaping and executing the digital product strategy for Advised Client journeys. The successful candidate will bring strong knowledge of digital products within the wealth management space, and a solid understanding of the financial services industry. They will lead the evolution of our digital product practice, fostering consistency in product development, ways of working, capability reuse, and practice management.

Responsibilities

  • Support seven key GWM Journeys with a focus in creating consistency, scalability, and competitive differentiation for GWM including Scotia Wealth Management Web/Mobile platforms (servicing ScotiaMcLeod, Scotia Jarislowsky Fraser and Scotiatrust), MD Investment Management Web/Mobile and ExO platforms and International Wealth Management Web/Mobile platforms
  • Uphold digital accessibility standards, ensuring compliance and regulatory requirements are met
  • Clearly articulate the product vision and company strategy, ensuring the team understands how their work contributes to the overall goals of the organization
  • Act as a bridge between the product teams and other departments, ensuring smooth communication and alignment with stakeholders
  • Proactively identify and remove impediments that are hindering the team's progress
  • Coach the team to focus on delivering value to the customer and achieving desired business outcomes
  • Encourage and enable the team to use data and user insights to inform their decisions and validate their assumptions
  • Foster a culture of innovation, client centricity, and collaboration with the digital practice and with partners
  • Direct day-to-day activities in a manner consistent with the Bank’s risk culture, with day-to-day obligations to meet operational, compliance, AML/ATF/sanctions and conduct risk
  • Create a team environment that operates in accordance with Scotiabank Values and its Code of Conduct
  • Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates by fostering an inclusive work environment and a coaching mindset & behaviors
  • Clearly communicate visions, values, team strategy and manage team succession

Skills

  • A Bachelor’s degree in Business, Finance, or related field required; MBA or other advanced degree preferred
  • A minimum of 7 years of experience in digital product management, preferably within wealth management
  • Strong knowledge of wealth management concepts, products, and customer needs
  • Experience working in or with financial institutions or fintech organizations, with a clear understanding of regulatory considerations and industry best practices
  • A proven track record of leading customer-centric digital transformation initiatives, particularly in mobile and digital-first environments
  • Preferred experience with authenticated client portals (mobile and web)
  • Demonstrated expertise in developing and launching digital solutions
  • Strong leadership, strategic thinking, and stakeholder management skills
  • Excellent communication and collaboration abilities

Location(s): Canada : Ontario : Toronto

We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

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Director, Digital Products - Advised Clients • Toronto, ON, Canada

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