Healthcare Security Guard - The Hospital for Sick Children (SickKids)

Overview

Job Skills / Requirements

Posting Date: July 16th 2026

Closing Date: August 28th, 2026

Position: Full-Time Healthcare Security Guard

Shifts: Continental Rotation - 0700-1900 & 1900-0700

Pay Rate : $21.00/hour

Paladin Security is hiring Full-Time Healthcare Security Guards at The Hospital for Sick Children (SickKids). This opportunity is ideal for individuals seeking to build a rewarding, long-term career in a dynamic and growing industry while making a meaningful difference in their communities. Successful candidates will possess strong customer service skills, remain calm and professional in high-pressure situations, and thrive in healthcare settings where safety, professionalism, family-centered care, and attention to detail are essential.

Responsibilities
• Provide a safe, secure, and welcoming environment for patients, families, staff, physicians, volunteers, students, and visitors.
• Deliver exceptional customer service by assisting visitors with wayfinding, information requests, and general inquiries throughout the hospital.
• Conduct regular patrols of hospital buildings, heliport, parking areas, tunnels, and surrounding grounds to identify and address safety, security, and operational concerns.
• Monitor CCTV, access control systems, alarms, and other security technology to detect and respond to incidents in a timely manner.
• Respond to emergencies including Code White, Code Red, Code Silver, medical emergencies, fire alarms, suspicious activity, and other hospital emergency codes in accordance with established procedures.
• Assist with providing access control and monitoring for heliport as well as fulfilling duties as per SOPs during landing and takeoff.
• Control access to restricted areas and verify identification and authorization of staff, contractors, patients, and visitors.
• Investigate and document security incidents, accidents, injuries, thefts, property damage, and policy violations, preparing detailed and accurate reports.
• Provide customer service, crisis intervention, and de-escalation support for disruptive, aggressive, or emotionally distressed individuals using a compassionate trauma-informed and patient-centered approach.
• Assist clinical staff with maintaining a safe care environment while respecting the dignity, privacy, and rights of patients and families.
• Coordinate with hospital departments, Toronto Police Service, Emergency Medical Services, and Fire Services as required during incidents and emergencies.
• Monitor visitor screening processes and support the enforcement of hospital policies, procedures, and safety protocols.
• Assist with patient watches, high-risk patient monitoring, and missing person investigations as required.
• Respond to requests for assistance involving workplace violence prevention, personal safety escorts, and security-related concerns.
• Maintain accurate records, occurrence reports, daily activity logs, and incident documentation in accordance with hospital and regulatory requirements.
• Provide security coverage for special events, VIP visits, research facilities, and other sensitive hospital operations.
• Support emergency preparedness initiatives, evacuation procedures, and disaster response activities.
• Promote a culture of safety, compassion, professionalism, and inclusion consistent with our values and commitment to patient and family centred care.
Requirements
• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Proof of two (2) doses of the COVID-19 vaccine
• Immunization records for Mumps, Measles, Rubella, Varicella and a completed two-step TB skin test
• Clean shaven face in order to pass an N95 Mask fit test
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
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• Applicants without these certifications may enroll in Paladin's UOF/MOAB certification program prior to onboarding
• Training costs are covered by Paladin with a 6-month commitment (training time is unpaid)
• Vulnerable Sector Check
• Authorized to legally work in Canada
#IND1

Education Requirements (All)

College/University Education

Certification Requirements (All)

First Aid, CPR Level C
A Valid Ontario Security Guard Licence

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Relocation is not provided and travel is not required

Number of Openings for this position: 15