Technical Lead Analyst - Billing & Pricing Platforms

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Title: Technical Lead Analyst - Billing & Pricing Platforms

Requisition ID: 266222
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank continues to be an industry leader for Payment’s technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

The Role

Contributes to the overall success of the Global Payments Technology in Canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are following governing regulations, internal policies and procedures.

What You’ll Do:

• Own end-to-end delivery for platform support team, ensuring solutions are scalable, reliable, and aligned to business outcomes.
• Lead a cross-functional team (engineering + QA), driving execution, accountability, and high-quality delivery.
• Partner with Product Owners and stakeholders to translate business objectives into technical solutions and deliverables.
• Own and manage the team backlog, ensuring proper prioritization across features, defects, technical debt, and operational improvements.
• Drive and maintain the team’s roadmap, ensuring alignment with business priorities and platform strategy.
• Collaborate with architects to define system design, API contracts, and service interactions aligned to enterprise standards.
• Provide hands-on technical leadership through design reviews, troubleshooting, and guidance on complex implementations.
• Drive sprint planning, backlog refinement, and delivery commitments with a focus on predictability and outcomes.
• Identify and close gaps in existing processes, workflows, and delivery models to improve efficiency and reduce friction.
• Own production stability, including incident management, root cause analysis, and permanent fixes.
• Work closely with QA to ensure quality is embedded early through test strategy and automation.
• Proactively identify risks, dependencies, and bottlenecks, and drive mitigation plans.
• Provide clear and concise communication to stakeholders on delivery status, risks, and trade-offs.
• Contribute to a culture of ownership, continuous improvement, and delivery excellence across the team.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in software engineering, with proven experience leading teams and owning delivery.
• Strong experience delivering solutions in microservices architecture, REST APIs, and event-driven systems (Kafka or similar).
• Hands-on technical expertise (e.g., Java/Spring Boot, databases) with the ability to guide and review engineering work.
• Experience managing engineering backlogs and roadmaps, balancing business priorities with technical health.
• Strong understanding of system design, integrations, and distributed systems.
• Proven ability to drive end-to-end delivery, not just requirement definition or documentation.
• Experience improving team efficiency, delivery predictability, and process maturity.
• Strong knowledge of Agile/Scrum practices with a focus on outcome-driven execution rather than ceremonies.
• Experience working with Product Owners and stakeholders to align on priorities while challenging and refining requirements.
  Strong stakeholder management skills across business, operations, and
• engineering teams.
• Experience supporting production systems, including incident management, root cause analysis, and operational excellence.
• Ability to identify and resolve gaps in processes, workflows, and system interactions.
• Familiarity with tools such as Jira and Confluence for backlog and documentation management.
• Strong analytical, problem-solving, and communication skills.
  Ability to manage multiple priorities in a fast-paced, evolving environment.
• Exposure to banking/financial systems, billing, or pricing platforms is an asset.
• Experience with CI/CD, DevOps practices, and automation is a strong plus.

Key Expectations from this Role

• Drive measurable improvements in delivery timelines, backlog health, and operational efficiency.
• Reduce production defects and operational escalations through better engineering practices.
• Establish clear ownership and accountability within the team.
• Continuously improve processes to remove inefficiencies and enhance team productivity.
• Ensure alignment between roadmap, backlog, and delivered outcomes.

Why This Role Is for You

• You want to lead a large-scale modernization program that is transforming how payments are executed in Canada.
• You’re motivated by solving complex, real-world problems in a highly visible and mission-critical environment.
• You bring a strong technical mindset, but prefer to lead, guide, and enable teams rather than focus solely on hands-on development.
• You thrive in environments that require both structure and adaptability, where priorities evolve and thoughtful decision-making is key.
• You value impact, ownership, and continuous growth, and want to play a key role in shaping the future of payments technology.

What's in it for you?

• You’ll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise rather than acting as a centralized gatekeeper or operating within a narrow delivery focus. This role offers exposure to a wide range of technologies, problem domains, and stakeholders.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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