Title: Service Manager Production Support
Location: Remote
Job Description:
As a ServiceManager in the Production Support Group at Sapiens you will oversee the end-to-end delivery of production support services for our insurance software solutions. This role involves managing incident resolution coordinating minor enhancements ensuring SLA compliance and driving continuous service improvements to meet client expectations.
What youll do:
Requirements:
Preferred Qualifications:
Key Competencies:
At Sapiens we are dedicated to building a diverse equitable and inclusive work environment. We believe that diverse perspectives backgrounds and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race ethnicity gender age sexual orientation gender identity religion disability or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
#LI-Remote
Required Experience:
Manager
Service Manager, Production Support • Toronto, Ontario, Canada
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