Senior Business Operations Manager

Position Summary

We are seeking a Senior Business Operations Manager to serve as the central data-driven operator for our Card Line of Business (LOB). This role requires a strategic thinker who is fluent in data and can track the entire financial journeyfrom prospect identification and supplier enrollment to payment execution and revenue realization.

The ideal candidate will champion an AI-first mindset utilizing advanced AI platforms to streamline workflows and generate insights faster. You will excel at aggregating data from sales activities operational processes and financial performance to create a unified narrative that drives cross-functional collaboration and guides executive decisions.

Why join Tipalti

Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.

At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.

In this role you will be responsible for:

• End-to-End Performance Tracking & Reporting: Build own and strategically evolve the Card LOB Master View tracking metrics across the entire lifecycle. Deliver monthly cross-functional reporting that analyzes client acquisition supplier enrollment and payment delivery metrics so leadership clearly understands operational capacity efficiency and conversion rates.
• Supplier Network Data Stewardship: Act as the steward for our supplier network taking ownership of its overall data hygiene and structure. Partner closely with Product Data and Card teams to maintain data governance establish QA routines and ensure our supplier records remain accurate and reliable for the entire company.
• Systems Thinking & Workflow Design: Design tooling and processes for the card team with a holistic view of how data flows across the organization ensuring changes support both front-end team workflows and back-end financial reporting.
• Proactive Process Automation: Conduct regular gap analyses across the entire lifecycle to pinpoint manual bottlenecks. Partner across departments to design recommend and deploy intelligent automated workflows that drive efficiency and accelerate revenue generation.
• AI Agent Development: Actively build and deploy AI agents within enterprise AI platforms to expedite data preparation automate routine reporting cycles and enhance the speed of insight generation.
• Strategic Dashboards: Maintain high-visibility dashboards (Power BI Salesforce) and collaborate with the central Data Team on reporting development defining the underlying business logic while they support the technical backend.

About you

• Experience: 5 years in Business Operations Revenue Operations or Sales Operations with a proven track record of supporting a business unit with a complex sales-to-delivery lifecycle.
• AI & Automation Proficiency: Practical experience creating AI agents prompts or advanced workflows using Claude Glean or similar enterprise AI solutions paired with a willingness to align operational plans with the organizations evolving AI roadmap cultivating an AI-first culture throughout the team.
• Technical Tools: Advanced data modeling skills in Excel/Google Sheets (forecasting complex formulas macros) and deep familiarity with Salesforce (reporting funnel tracking dashboarding).
• Data Visualization: Experience partnering with centralized data teams to deliver dashboards in Power BI Tableau or Sigma.
• Education: Bachelors degree in Business Finance Economics Data Analytics or a related field.

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday Tuesday and Thursday
• Competitive salary and equity
• Matching RRSP
• Extended benefits Employee Assistance Program life insurance AD&D LTD
• Maternity Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit snacks & drinks in office
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $104000 - $130000 CAD annually.

Bonus: Target bonus is 12.5% of base salary. Bonus entitlement is based on a combination of organizational results individual performance and relative contribution as assessed by Tipalti in its sole discretion to be formalized and communicated to you following your start date.

Expected Total Compensation: $117000 - $146250 CAD annually (includes base salary plus target bonus/commission).

The compensation information above reflects our reasonable expectation for this role based on several factors including current market conditions. Final compensation will be determined through individual assessment of experience skills qualifications and other job-relevant factors. Actual offers may vary within or only in exceptional circumstances outside the stated range based on the candidates unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

#LI-Hybrid

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.

AI Use
We may use artificial intelligence and automated systems (collectively AI) to screen assess and select candidates during our recruitment process. This includes resume screening skills assessment and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process you can contact .

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice Tipalti

Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 117000 - 146250