Senior Technology Delivery Lead (Credit CardPayment Expertise)

Work Location:

Toronto Ontario Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$115600 - $163200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Position Overview

The Technology Delivery Lead is a senior individual contributor accountable for the end-to-end delivery of highly complex credit card business capabilities and technology initiatives spanning multiple application teams platforms vendors and delivery organizations.

This role serves as the overall delivery integrator for large-scale credit card features and platform enhancements ensuring successful planning mobilization execution testing deployment and post-production stabilization.

The successful candidate combines deep credit card domain knowledge technology delivery expertise stakeholder leadership and execution rigor to drive outcomes in complex highly regulated financial services environments.

Job Accountabilities What Youll Do

Strategic Delivery Leadership

• Lead delivery of high-complexity credit card features spanning multiple applications technologies vendors and business functions.
• Drive delivery of issuer platform capabilities across the card lifecycle including acquisition servicing authorization loyalty rewards payments collections fraud risk and customer servicing.
• Coordinate business and technology readiness across product operations compliance risk fraud marketing finance contact center and technology teams.
• Manage multiple technology and business dependencies associated with large-scale feature delivery.
• Lead complex implementation activities involving processor integrations card platform enhancements conversion initiatives and regulatory changes.
• Ensure seamless integration across card platforms digital channels loyalty systems customer servicing platforms data ecosystems and downstream applications.
• Translate business objectives into executable delivery strategies.

Program and Feature Delivery

• Own delivery accountability for initiatives with significant complexity interdependencies and enterprise impact.
• Coordinate execution across Agile Release Trains (ARTs) Projects Product Teams and Shared Services.
• Drive delivery governance risk management issue resolution and escalation management.
• Ensure successful movement through SDLC and change management processes.
• Oversee production deployment readiness and implementation planning.

Technical Integration Leadership

• Act as the primary integration point across application infrastructure data cloud vendor and operational teams.
• Facilitate technical solution alignment and resolve cross-team design and delivery conflicts.
• Ensure solution scalability resiliency security and operational readiness requirements are incorporated into delivery plans.
• Coordinate complex dependency management across internal and external partners.

Stakeholder Management

• Build trusted relationships with senior technology and business stakeholders.
• Provide executive-level communication regarding delivery progress risks decisions and remediation plans.
• Drive decision-making across competing priorities and stakeholder interests.
• Influence delivery outcomes without direct authority.

Risk and Financial Governance

• Proactively identify delivery operational regulatory and implementation risks.
• Lead mitigation planning and execution.
• Support forecasting capacity planning and funding alignment activities.
• Monitor delivery health resource utilization and schedule adherence.

Deployment Leadership

• Develop and execute deployment strategies for large-scale implementations.
• Coordinate environment readiness release sequencing deployment rehearsals cutover activities and implementation governance.
• Lead post-production stabilization activities and issue management.
• Ensure business readiness and operational support alignment.

Where Youll Work

Youll be expected to work Primarily onsite at a TD location for meetings team events and experiences. The hiring manager will provide more information about how this works for their team.

Job Requirements What You Need to Succeed

Experience

• 10 years of technology delivery experience within the credit card or payments industry.
• Proven experience delivering complex credit card business capabilities from concept through production implementation.
• Strong understanding of credit card issuing business processes and technology ecosystems.
• Experience leading technology delivery across multiple card applications vendors and business functions.
• Experience managing large-scale feature implementations with significant integration complexity.

Must-Have Competencies

• Deep credit card issuing domain knowledge
• Proven delivery leadership in high-complexity card environments
• Ability to orchestrate execution across 10 dependent teams without direct authority
• Strong dependency and risk management skills
• Expertise in large-scale deployment and conversion planning
• Executive stakeholder management and communication
• Experience delivering complex business capabilities rather than solely managing projects

Strong understanding of:

• Application development lifecycle
• Enterprise architecture practices
• API and integration architecture
• Cloud technologies
• Data platforms
• Infrastructure and operational support models
• Release and deployment management
• Quality engineering practices
• Technology risk and compliance controls

Leadership Capabilities

• Exceptional executive communication skills.
• Strong stakeholder management and influencing abilities.
• Ability to lead through ambiguity.
• Proven conflict resolution and negotiation skills.
• Strong critical thinking and problem-solving capability.
• Ability to drive execution without formal authority.

Strong preference for candidates with experience delivering:

• Credit card processor conversions.
• Large-scale card platform modernization programs.
• FIS Fiserv First Data Global Payments or equivalent card processor implementations.
• Loyalty and rewards platform integrations.
• Complex card product launches.
• Multi-product card portfolio conversions.
• Regulatory card initiatives.
• Customer migration and account conversion programs.
• Enterprise card modernization and transformation initiatives.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 115600 - 163200