Identity Access Management (IAM) Consultant Junior

Identity Access Management Consultant (Junior) 2 Positions

Job Summary

We are seeking two Junior Identity Access Management (IAM) Consultants to support the Government of Ontario Public Key Infrastructure (GO-PKI) environment. The consultants will be responsible for the administration support monitoring maintenance modernization disaster recovery and integration of enterprise Identity and Access Management (IAM) solutions. This role requires experience supporting large-scale PKI and IAM environments providing production support and working with enterprise security technologies.

Responsibilities

GO-PKI Administration & Support

• Support GO-PKI Development User Acceptance Testing (UAT) and Production environments.
  
• Upgrade Entrust Certificate Authority from version 8.2.40 to Entrust CA v10 in preparation for migration to Entrust Managed Cloud Services.
  
• Configure and maintain Hardware Security Modules (HSMs).
  
• Implement Disaster Recovery (DR) solutions for Entrust and Microsoft ADCS Certificate Authorities.
  
• Migrate Atos DirX to Oracle Unified Directory (OUD).
  
• Perform Proof of Concepts (POCs) for Entrust Managed Cloud Services.
  
• Monitor the health performance and availability of GO-PKI environments.
  
• Perform application startup shutdown maintenance patching certificate renewals backups and recovery.
  
• Troubleshoot analyze and resolve production incidents and system issues.
  
• Assess impacts of infrastructure and application changes.
  
• Work with vendors for product support and issue resolution.
  
• Develop and maintain operational documentation.
  

Production Support

• Provide 24x7 on-call support for production environments and scheduled support for non-production environments.
  
• Participate in Incident Management Problem Management Change Management and Release Management activities.
  
• Provide Tier-2 and Tier-3 application support.
  
• Support networking infrastructure including:
  
• Load Balancers
  
• Firewalls
  
• Proxy Servers
  
• Gateways
  
• Routers
  

Identity & Access Management Integration

• Support Ontario Public Service (OPS) and Broader Public Sector (BPS) clients with GO-PKI integration.
  
• Analyze technical requirements and design integration solutions.
  
• Develop integration processes and implementation plans.
  
• Build test and deploy IAM integration solutions.
  
• Troubleshoot integration issues.
  
• Develop automation scripts utilities reports and documentation.
  

Operational Improvements

• Develop and implement operational support tools.
  
• Evaluate and recommend new technologies and monitoring solutions.
  
• Develop automation scripts reports queries and procedures.
  
• Document maintenance and operational procedures.
  

Disaster Recovery & System Management

• Assist with Disaster Recovery planning implementation and testing.
  
• Define and document system management processes.
  
• Configure monitoring alerts thresholds and event management.
  
• Work with infrastructure hosting teams to implement operational procedures.
  

Knowledge Transfer

• Prepare technical documentation and operational runbooks.
  
• Develop knowledge transfer plans.
  
• Mentor OPS staff and transfer operational knowledge.
  
• Support transition of sustainment activities to internal government resources.
  

Required Skills & Experience

Identity & Access Management

• 10 years of experience supporting Commercial Off-The-Shelf (COTS) Identity and Access Management systems.
  
• Minimum 4 years supporting IAM implementations with over 10000 registered users.
  
• Extensive experience administering enterprise IAM production environments.
  

PKI & Security Technologies

Experience with:

• Entrust PKI Suite
  
• Entrust Security Manager
  
• Security Manager Proxy
  
• Admin Services
  
• Automated Enrolment Services (AES)
  
• Public Key Infrastructure (PKI)
  
• Public Key Management Infrastructure (PMI)
  
• SSL Certificates
  
• Hardware Security Modules (HSM)
  

Identity Management Technologies

Experience with:

• Oracle Identity Manager (OIM)
  
• Oracle Unified Directory (OUD)
  
• LDAP
  
• Atos Dir.X
  
• Apache Directory Studio
  
• LDAP CLI Tools
  

Middleware & Web Technologies

Experience supporting:

• Oracle WebLogic
  
• IIS
  
• Apache HTTP Server
  
• IBM Web Server
  
• NGINX
  

Databases

• Oracle Database 11g and later
  
• SQL
  

Operating Systems

Experience administering:

• Windows
  
• Linux
  
• Solaris
  
• AIX
  

IT Service Management

Strong knowledge of ITIL processes including:

• Incident Management
  
• Problem Management
  
• Change Management
  
• Release Management
  
• Service Level Management
  
• Capacity Management
  

Testing & Automation

Experience with one or more of:

• Team Foundation Server (TFS)
  
• Visual Studio Team Services (VSTS)
  
• Robot Framework
  
• GOSS
  
• SikuliX
  

Soft Skills

• Strong analytical and troubleshooting skills.
  
• Excellent verbal and written communication skills.
  
• Experience preparing technical documentation.
  
• Ability to work effectively with clients infrastructure teams and vendors.
  
• Knowledge transfer and mentoring experience.
  

Mandatory Qualifications

• 10 years supporting enterprise Identity & Access Management (IAM) systems.
  
• 10 years designing deploying implementing and supporting enterprise IAM applications.
  
• Minimum 4 years of hands-on experience with Entrust PKI Suite.
  
• Experience supporting IAM environments with 10000 registered users.
  
• Strong experience with:
  
• Entrust PKI Suite
  
• Oracle Identity Manager (OIM)
  
• LDAP technologies
  
• Oracle WebLogic
  
• IIS
  
• Apache HTTP Server
  
• IBM Web Server
  
• NGINX
  
• Oracle Database
  
• SQL
  
• Windows Linux Solaris and AIX
  
• Experience with ITIL processes and enterprise production support.
  
• Strong experience in troubleshooting incident management and release management.
  

Work Environment

• Onsite: 5 days per week.
  
• On-call Support: 24x7 production support and scheduled non-production support.
  
• Work in a large-scale Government of Ontario enterprise Identity & Access Management environment supporting mission-critical Public Key Infrastructure (PKI) services.
  

Top of Form

Bottom of Form

Required Skills:

Mandatory Skills & Experience Cloud & Infrastructure Engineering Proven experience designing deploying and maintaining hybrid infrastructure environments across: Microsoft Azure Amazon Web Services (AWS) Linux-based environments SaaS solutions COTS solutions On-premises systems Strong experience with Windows and Linux server administration including: CentOS Ubuntu CoreOS Experience supporting modern web technology stacks including: LAMP MEAN Drupal Elasticsearch Experience with virtualization platforms storage solutions networking and enterprise infrastructure services. Strong understanding of cloud architecture frameworks technology assessments and cloud solution strategies. Identity & Access Management Experience managing and supporting identity and access controls using: Active Directory Microsoft Entra ID Enterprise IAM solutions Experience implementing authentication authorization and access governance controls. DevOps & CI/CD Automation Strong experience designing building and administering CI/CD pipelines for continuous integration and deployment. Experience with development and collaboration tools including: Azure DevOps JIRA Confluence Maven Jenkins Experience with Infrastructure as Code (IaC) and version-controlled deployments. Strong knowledge of DevOps methodologies automation frameworks and release management best practices. Experience with containerization and orchestration technologies including: Docker Kubernetes AKS / EKS Experience automating operational and compliance-related activities using: PowerShell Bash Python Programming & Scripting Hands-on experience with scripting and programming languages including: Python Bash PHP Java JavaScript Experience with build and configuration management tools including: Git Ansible Chef Puppet API & Integration Experience Experience building and consuming APIs and integration endpoints. Experience integrating cloud platforms enterprise systems and deployment pipelines. Understanding of enterprise integration architectures and service-based deployments. Security Monitoring & Compliance Strong understanding of infrastructure security cloud security and DevOps security best practices including: Least privilege access Secure logging Secrets management Vulnerability remediation Experience with security and monitoring tools including: Radware Dynatrace Splunk Azure Monitor / Log Analytics AWS CloudTrail / CloudWatch ELK Stack / SIEM solutions Experience implementing centralized audit logging and monitoring across enterprise platforms. Ability to support internal and external audits through reporting evidence gathering and log analysis. Experience supporting forensic investigations audit remediation and incident reviews. Familiarity with Government of Ontario I&IT Directives Policies and Information Technology Standards. Release Management & Operational Support Experience coordinating infrastructure and application releases across technical and business teams. Knowledge of change management processes deployment approvals rollback planning and release governance. Experience with release readiness reviews deployment validation and post-release monitoring. Ability to maintain release documentation operational records and audit artifacts. Project Management & Communication Strong project planning coordination and resource management skills. Experience with roadmap planning modernization initiatives and infrastructure investment planning. Strong stakeholder communication and cross-functional collaboration skills. Ability to explain complex technical concepts to business users leadership teams and non-technical stakeholders. Strong documentation reporting presentation and technical writing skills. Mobile Device Management Experience supporting mobile device management for cellular devices and tablets across multiple platforms and operating systems. Desirable Skills Experience supporting Government of Ontario enterprise environments. Experience with enterprise modernization and cloud transformation initiatives. Familiarity with enterprise governance compliance frameworks and audit readiness programs. Experience mentoring and coaching junior DevOps and infrastructure resources. Strong understanding of operational resilience disaster recovery and enterprise monitoring strategies. Additional Information Strong hands-on DevOps cloud infrastructure automation CI/CD security and enterprise release management experience is mandatory for this role.

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 70 - 70