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Salesforce Communications Cloud Architectfreelance.ca • Toronto, Canada
Salesforce Communications Cloud Architect

Salesforce Communications Cloud Architect

freelance.ca • Toronto, Canada
23 days ago
Job type
  • Full-time
Job description
Salesforce Communications Cloud Architect - Telecom Industry, Salesforce development/architect experience, with strong focus on CPQ in Vlocity Managed Package or Communications Cloud on Core and Revenue Cloud.
Skills: Salesforce Communication Cloud
Experience Required: 10 & Above
Toronto, ON - Hybrid (2-3 Days WFO)
6-12 months

Role Descriptions: Design end-to-end solutions within the Communications Cloud
ensuring alignment with B2C telecommunications business objectives.Architect complex product configuration
pricing rules
and quoting flows using Salesforce OmniStudio.Design order capture
decomposition
and orchestration flows
managing fallout handling and tracking.Architect seamless data flow and APIs between Salesforce and middleware platforms (e.g.
MuleSoft) and external payment gateways.Lead design workshops
oversee technical delivery teams
and conduct solution/code reviews to maintain architectural integrity and scalability.Customize the CPQ platform using Apex
Lightning Web Components (LWC)
Aura
Visualforce
and JavaScript.Integrate CPQ with external systems (ERP
billing
inventory) via REST/SOAP APIs.Develop custom automation: Apex classes
triggers
batch jobs
asynchronous processes
and flows. Optimize performance
ensure compliance with Salesforce best practices and governor limits. Gather and translate complex requirements from business teams into technical solutions. Create and maintain technical documentation: process flows
design specs
and coding standards. Assess the current implementation landscape
provide thoughts and implement various performance improvement measures.

Essential Skills:
• Deep understanding of the telecommunications or communications service provider (CSP) industry.15+ years of Salesforce development/architect experience
• with strong focus on CPQ in Vlocity Managed Package or Communications Cloud on Core and Revenue CloudExpertise in Apex
• LWC
• Aura components
• Visualforce
• JavaScript
• SOQL
• SOSL
• and CPQ pricing engine. In-depth experience configuring CPQ in Vlocity: product rules
• pricing rules
• discounting
• approval workflows
• quote templates.Solid understanding of Salesforce data modeling
• security
• profiles
• roles
• permission sets. Experience integrating with external platforms via REST and SOAP APIs.Familiarity with declarative automation tools: Flows
• Process Builder.Exposure to Agile/Scrum delivery environments.Strong problem-solving and stakeholder collaboration abilities.
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Salesforce Communications Cloud Architect • Toronto, Canada

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